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We are very pleased with the workmanship of the installation.
I was told they would come at a scheduled time, not a window. They were 45 minutes late to my scheduled time. Since it was not according to the schedule they gave me, I had to ask the serviceman to step out for 15 minutes so I could pick my son up from school. When asked to step out momentarily,... more
For the second time in the pst couple of years we called upon The Glass Guru for assistance with cloudy windows. They did a fantastic job and now all of our windows in our house look brand new!
I could not have worked with a better team or sales contact. The process was very detailed and professional. If I had more roofs to put on, I would be hiring them again asap. thank you again for everything you did for us and I pass your business along to other friends and family.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Inspired Design & Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys