I was very satisfied
Hays and Sons went above my expectations, not only are they professional but they are empathetic and care about their customers!
We were very satisfied with the sales rep's knowledge of the windows. They were installed with efficiency. They kept the area clean. Overall, we're totally satisfied with the work and the windows.
They promised things they did not deliver. They said we would receive warranty information for the roof but we never received these papers. They said they would send someone out to fill in the cracks that were still in the ceiling but no one ever came. They did not communicate well or resolve prob... more
They did a really good job, but they are a little pricey. There were some issues, but they were corrected!
Jennifer was amazing! She completely got the look we were going for, and she put together a comprehensive design that worked for us. Having the rendering so we could see what it would like was so helpful, and having samples to take with us was helpful too. This was a bargain for design help - would... more
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