workmanship is fine, project management a disaster
I will recommend Harth Builders because from the start they outline what they will do to complete the project, how long it will take to complete the work, they communicate with us while the work is being done and they stand behind the work they do.
The experience was painless. The contractors were reliable and pleasant. Any concerns were immediately addressed. And most importantly, I am very happy with the results
Harth Builders' Team are very easy to work with. They communicate well and often to make sure we are all on the same page. Glad to be working with them.
In 2020, we decided to proceed with replacing our deck and also add a patio to our backyard. We met with Harth with my rough concept, and their Design team took it from there. Beginning in January, the build team began work and got the deck under roof before the snows came. Harth worked through the weeks of bitter cold and accumulated snow and delivered a final product that exceeded our expectations.
We have been absolutely thrilled with the design process! Tammie, Amy and Tyler listened to all of our concerns with the current lay out and function of our house as well as the design aesthetics. We are excited to begin the next phase of re-building!
I have been very happy with everything but consider Harth a higher end choice from a price and selections perspective. I would not recommend Harth to people looking for a basic/cost-conscience option but would highly recommended them to someone looking for best design and selections. Each of the people we have worked with were clearly engaged and experienced which is not always the case with other options. Our work wasn’t done yet so I am commenting on design and cost process only at this point.
I needed a high quality builder with the experience and resources to remove a load bearing wall and installing a metal beam to create a more open floor plan. I feel Harth Builders had the right team of designers and structural engineers to handle my project
They did very nice work, however it took a long time to complete.
My husband and I are very satisfied with the work of Harth Builders. They were a pleasure to work with, and they built us a garage which not only met, but great exceeded expectations.
When the work was done, 50% of it washed away and it took 8 weeks for them to fix the problem. They showed up the weeks later, without any contact.
Harth Builders was wonderful! We had no problems. They did everything they said they would do in the timeframe they said. They cooperated with us on every part of the project. It was a small project, but they treated it as if it were a big project.
They were fabulous from start to finish. I would recommend them to anybody.
Harth Builders had excellent, quality work! They did their best to deal with any delays in a timely fashion!
This is the second time we used them so we are very happy with them. There was one issue but it was resolved in a very professional, quick, and expedient way.
Areas Of Satisfaction - great communication - i really liked the weekly status emails.
Change Anything - Painter was pretty good. Thought he missed a few spots.
Areas Of Satisfaction - The Harth Builders' workers and designers, the cleanliness. Someone visiting during construction just mention she was impressed with how they contained the other rooms from dust.
Areas Of Satisfaction - The entire project team demonstrated the highest degree of professionalism during the entire process. On-site personnel were prompt, courteous and kept the work area (and our house) clean. Everyone was responsive whenever we had questions or concerns, and the team showed a willingness to entertain our ideas and to provide feedback/solutions.
Harth Builders is both professional and courteous. Our job was done in the time frame committed and on budget.
This was our 4th Harth Builders renovation project. We have come to expect high quality design and build; professional interactions; adherence to schedule and excellent customer service. This project did not disappoint.
Change Anything - We are very happy with the final result and would not change anything.
Areas Of Satisfaction - The partnership between the design and construction teams is excellent. No detail was overlooked. When a couple of unexpected issues arose, solutions were quickly identified.
Harth Builders was excellent to work with from our initial meeting about our project, through design and materials selection, and through the build process. The Harth staff truly worked as a team and communicated with us throughout the entire process no matter what the question or concern. We will definitely call them for our next project and would highly recommend them to others!
Change Anything - Have a second walkthrough with electrical right before they start. We had several outlets that were either missed or in the wrong place or couldn't be put where we wanted.
Areas Of Satisfaction - The design process with Cindy and Katie P. was fantastic. They were excellent at finding out our needs and designing accordingly and giving us various options to choose from. Lyndon was excellent at resolving problems before telling us about them so that when he did, he had a solution ready. Everyone at Harth was extremely caring and enjoyable to work with. The meticulous attention to detail was wonderful and provided us with a lot of confidence in Harth.
We have done several projects with Harth and have been happy each time.
Change Anything - We really can't think of anything to change.
Areas Of Satisfaction - We love how Harth plans out projects. You always know how long the project will take and what the next steps are in the project.
They are experts and did an excellent job.
Schedule - They did a great job! Weather caused by a delay in completion time.
Employees & Subcontractors - Harth Builders was professional and courteous.
Areas Of Satisfaction - The quality of Harth's workmanship was excellent! My lead carpenter, Ed, did a fantastic job and his supervisor, David Keebler, was wonderful, as well!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harth Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys