Excellent people. Ed Gibbs has brought family and legacy values into this business. They tell you what they are going to do and they deliver with quality, on time and as quoted...simple as that.
I would highly recommend GIB-San Pools.
I have recommended them two times already, and they have done two other projects in my neighborhood because of it. I think they are a very good company to be honest.
I would definitely highly recommend the Gib-San team to any of my friends or relatives -- I already have!
Gib-San Pools offers high quality and they are very professional.
Excellent craftsmanship and very clear lines of communications.
Terrific workmanship and great service
They exceeded all of my expectations!
They exceeded my expectations with their timing of the project.
Gibsan offers innovative products/pool technology that other pool companies don’t. Also, Gibsan came up with a beautiful design for our pool that is unique to our backyard.
Despite Covid-related delays, Gibsan was able to finish our pool in a timely manner.
We've used Gib Sans for years. They are friendly, and efficient. Best customer service overall.
Recognized Excellence - Ed Gib, Kaleigh, and Derrick
Areas Of Satisfaction - Their overall customer service.
Gib-san are true pros. Every detail is well organized, from design to work crews to client communication. We couldn't be happier having selected them to work on our backyard oasis.
John Kenyon is amazingly talented and a pleasure to work with. His talent and expertise brought our dreams to a reality.
We have had a very positive experience.
Could not have had a more positive experience building our dream pool with Gib-San. The end result is beyond our expectations. Special shout-out to Regi our Project Manager who was honest and straightforward throughout, always did what he said he was going to do, and above all else is a really great person.
Working with Gib-San has been an absolutely fantastic experience. The products are second to none, the level of service and attention is off the charts, and the end product is spectacular. Can't recommend them more highly.
Very happy with the professionals at Gib-San! They installed my pool 10 years ago and have been looking after it every since. My pool is always sparkling clean and any repairs are done in a timely manner. If you are looking for a great team to keep your backyard oasis in tip top shape call Gib-San!
I have dealt with them a number of years. Their quality and professionalism are top notch of any company I have ever dealt with. If anyone is thinking about a pool or backyard redone they have the knowledge and workmanship to make your dream come true.
Bought a house with a pool this past summer. Didn't know the first thing about pool maintenance beyond what I could learn on youtube. Connor and the Gib-San team have helped me enormously with service, and the team at the retail outlet have been great re chemical maintenance. Thanks to everyone.
Gib-San repaired our pool skimmer promptly and expertly -- the new stone skimmer cover is a great improvement over the old plastic one that was trashed by a lawnmower1
With the exception of a few employees, Evan Baard and Peter Fris this was not a great experience at all! Unfortunately I would not recommend them at this time.
The staff were very friendly and when some issues arose they were more than happy to take care of it, which made the process very easy.
They are very good. I would strongly recommend.
They did a good job.
They are fabulous to work with.
Quality design, quality work and expertise is what Gibsan stands for. I would recommend and use them for any pool project.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gib-San Pools as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys