Areas Of Satisfaction - The quality of the build and the quality of character of the people are top notch. Although there were some frustrations I always felt that the Gabriel team were doing their best in a tough supply chain situation. I always felt that they were working hard for us, trying to deliver the home of our dreams and I always felt that people were honest and forthright even when the news was bad -- Super High Marks for the quality of character!!! The quality of the home is terrific and when something wasn't right, Gabriel handled it. Finally, I want to highlight the design of the home itself. It is everything we wanted even though at the time, I am not sure we even knew what we wanted. Literally, every single room has a million dollar view! The way it is positioned and designed was amazing!
Additional Comments - I would absolutely recommend Gabriel. I truly appreciate the people - they are all terrific!!
Whenever we can, we recommend Gabriel Builders. Their work speaks for itself.
I will and have recommended Gabriel Builders anytime I get a chance!
I would recommend Gabriel Builders
I already recommended Gabriel Builders to others. The quality is topnotch. The company continues to demonstrate the utmost integrity, professionalism, and responsiveness.
Areas Of Satisfaction - The level of communication from everyone involved throughout the process was outstanding. Richie was absolutely wonderful to work with and nailed the design of our dream home.
Gabriel Builders are a fantastic choice. They deliver as promised. They make excellent partners. Their motto: building relationships for life is the way they behave. We trust Gus and John Riley implicitly. They are full collaborators and very interested in the happiness of their clients. We appreciate how they moved us from a piece of dirt to a beautiful home that we are proud to live in. We recommend them without reservation.
Followed Schedule - We built this house in lightning speed. Just under a year from groundbreaking to occupancy. It was exactly what we hoped. Our last home, built in Florida, was six month past due and 30 percent over budget. This home was under budget and under time line. Amazing.
Budget - We worked together to find savings. Gabriel was under budget. Almost unheard of in construction and in the time of Covid. Bravo.
Construction Quality High - We believe everything was top notch. We made a mistake with the electrician. But they were our pick. The Gabriel subs are tremendous.
Communication - Very clear communication. Lots of pictures. Clarity about what decisions needed to be made when. Thank you.
Problem Resolution - We really had no problems. We had a punch list which we have worked through meticulously. A few items to go.
Employees & Subcontractors - Everyone was a pleasure to work with except electrician. A great crew. Carpenters are amazing. Stone work is beautiful. Particular call out for the Wolf appliance installer.
Areas Of Satisfaction - The whole project has been a delight. We have a home that will give us decades of joy. Thank you. Design is brilliant. Build was done so fast. John Riley is a saint and an expert. We knew Gus was always available. Richie did a great job on design and listening to our needs. Gabriel builders exceed our expecations.
Gabriel is wonderful! They listened to our wants and needs closely, and offered suggestions when appropriate. They were very responsive when we had questions. We trusted them 100%!
This form required a completion date, but the work is not done. Poor workmanship on a Gabriel home is causing significant flooding on my house and my neighbor's. For 4 months, we've pointed this out and asked for a remedy, but we continue to get the runaround and further delays. I don't think they've even tried.
Recognized Excellence - John Riley has been a pleasure to work with. He has been committed to excellence and our communication has been excellent. He has earned my full trust and I would not be surprised if between now and the end or our project John and the home he is building, exceeds my highest expectations. Thank you John for all you are doing.
Very high quality. Friends & family that have visited continue to talk about the fine attention to detail.
Areas Of Satisfaction - Quality of workmanship, everything is in house: Design, interior decorator.We were kept up to date daily by Buildertrend that discussed every day’s activity.
Review - Very high quality. Friends & family that have visited continue to talk about the fine attention to detail.
Additional Comments - Gus Rubio, the owner, is a man of his word. Always responds in a timely fashion.
We definitely recommend Gabriel Builders to anyone seeking a high quality renovation. Our project was extensive and encompassed roughly half of our 5400 square foot home. The team at Gabirel brought the experience and resources to realize our dream from architectural drawings to design finishes. We are delighted with our home!!
We would only build with Gabriel Builders again given the opportunity. We are so happy with their work and think very highly of everyone on their team.
Given the exceptional reputation that Gabriel Builders enjoys, our expectations of them were extremely high. They exceeded those expectations, nevertheless.
Gus and Belinda were excellent to work with and easily shared our vision of our dream lake home. We knew that building a custom home from 800 miles away would be challenging. Gus, Belinda, and their team kept us informed through weekly online photo and notes updates. Their ideas, recommendations, and advice were accurate, cost effective, and helped turn our vision into reality. We take great pride in sharing with our neighbors and friends that our lake home by Gabriel Builders will be enjoyed by our family now and for future generations.
Our house exceeded our all expectations. Everything came out amazing as the quality of the materials and the workmanship is exceptional! We were kept in constant contact throughout the building process and along the way there were improvements to the original design. The result is that we felt complete confident that the house would be built to the highest standards.I strongly recommend Gabriel Builders to anyone thinking of building a dream home in the Carolinas!
Gabriel Builders exceeded my expectations on nearly everything involved in our complicated project.
We are in the process of completing our home and are having a wonderful experience. From our initial introduction to Gus and Belinda and their support in selecting our lot, we have been overwhelmingly impressed. They spent considerable time with us even without a commitment to use them to build. They provided advice and recommendations that shaped our ultimate decision. Nick is our Project Manager and we have been kept well informed regarding the project status. We live in Chicago and each of our visits has only reaffirmed our decision to use Gabriel. The project site is always well maintained and the quality of the workmanship is unsurpassed. Gabe has worked with us on key exterior elements that have delivered a very welcoming entrance to our home. The entire Rubio family has demonstrated their commitment to exceptional quality and customer experience. We would highly recommend them.
Review - We are in the process of completing our home and are having a wonderful experience. From our initial introduction to Gus and Belinda and their support in selecting our lot, we have been overwhelmingly impressed. They spent considerable time with us even without a commitment to use them to build. They provided advice and recommendations that shaped our ultimate decision. Nick is our Project Manager and we have been kept well informed regarding the project status. We live in Chicago and each of our visits has only reaffirmed our decision to use Gabriel. The project site is always well maintained and the quality of the workmanship is unsurpassed. Gabe has worked with us on key exterior elements that have delivered a very welcoming entrance to our home. The entire Rubio family has demonstrated their commitment to exceptional quality and customer experience. We would highly recommend them.
Areas For Improvement - They met all of our expectations, and much more. All of Gabriel Builders staff and sub contractors were very willing to address any concern we had. Usually the same day!
Areas Of Satisfaction - There were many areas where Gabriel Builders went above and beyond. If I had to pick one area where they excelled, it would be their complete dedication to each client. I always felt they truly wanted us to love what they were building. They went the extra mile when it came to follow up. Always making a complete effort to listen to every concern. We have gained much more than a beautiful home. We have gained a friendship with a remarkable family. It was apparent the day we met Gus & Belinda Rubio that building homes was much more than a job to them. It was something they loved to do! It gave them great Joy to make our Dream Home become a reality. We got to work closely with both Gabe & Nick Rubio as well. Fine men of character.
Lead Source - Vince Roser, a friend who worked at The Cliffs. Recommended (3) different builders. Gabriel Builders won hands down.
Areas Of Satisfaction - House was completed 4 months early. Open line of communication throughout the entire process.
Lead Source - internet search
Additional Comments - Wonderful builders. Wouldn't hesitate to use them again and refer them to friends. Entire process was a pleasure.
Customer Suggestion - This is an excellent company with excellent management. Their quality is superior and attention to detail unparelled.
Additional Comments - They have built 2 homes for us and I never considered another builder for our second home and if we ever build another home, I wouldn't hesitate to use them again. I recommend that everyone looking for a high-integrity, quailty custom home builder consider using Gabiel Builders. They are the best!!!
Areas For Improvement - Outstanding job--would recommend them without reservation
Areas Of Satisfaction - I was told by a prior client: "they watched my money better than I would have" --I would completely agree
Areas Of Satisfaction - Gus is a man of his word. Entirely trustworthy. His leadership of Gabriel Builders shines like a beacon throughout the organization.
Lead Source - I saw some of their work and discussed with the real estate company that Gabriel as one of the top builders in our area.
Likely To Recommend - Already have and will continue to do so.
Areas Of Satisfaction - They followed up on every concern and initial corrections. They made sure we were happy with all aspects of the house.
Areas For Improvement - There weren't any areas in which Gabriel didn't exceed my expectations
Areas Of Satisfaction - Gabriel Builders is completely professional, unbelievably competent, and always demonstrated a keen eye for the small details.
Communication - Gabriel Builders went way beyond the norm to make sure we were aware of the progress with the building. We never felt left out.
Clean & Safe - Yes. Even our next door neighbors commented about the maintance of the site
Employees & Subcontractors - The relationships we developed over the life of the building process continues to today.
Trust - When we were choosing a builder the level of trust we felt about the Gabriel team was the deciding factor and they lived up to that and more.
Punchlist - They follow up on the house even two years after completion to insure every thing is in order.
Likely To Recommend - We have and will continue to do so, expecially those who build from afar
Lead Source - Referral from the real estate boker and they were listed as one of the preferred builders for the golf community we live in.
Expertise - Beyond our expectations
Additional Comments - I don't think I have seen another company so focused on the quality of their work at all levels as I have seen from Gabriel Builders. With this company it goes beyond just good customer service and into a personal sense of integrity on their behalf.
Areas Of Satisfaction - Attention to detail, quality of work, response time and attentiveness of the entire staff was superb.
Areas For Improvement - They never fell short of my expectations.
Areas Of Satisfaction - Early on they understood the concept for our dream house and made it come true. They made recommendations before and during construction, such as the use of spray foam insulation and other modifications, that improved the look of our home and the quality of our home.
Additional Comments - My wife and I continue to recommend Gabriel to everyone that we meet unconditionally. We would not even consider using another builder.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gabriel Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys