From initial sales call to installation, everyone was friendly & infomative!

They were prompt, professional, and organized.

Very professional and efficient

Freedom deck people were honest and completely reliable.

Absolutely!

For anyone who is interested in this sort of project, I would for sure recommend. It's easy, professional and looks terrific.

It is a fine product and the estimate was presented very well. I appreciate their efforts.

Everything was done correctly. The freedom Deck on my pool looks amazing! Everyone that sees it is impressed by it. The work was started and completed on schedule. I have no complaints.

I recently had a deck installed by Freedom Decks over our pool, and couldn’t be happier with the results! From the initial consultation to the final touches, the entire process was seamless and professional.
The team communicated clearly throughout the project, ensuring we were informed every step of the way.
The installation itself was impressively quick, and the crew was diligent, leaving the yard clean and tidy each day. The craftsmanship is top-notch; the deck not only looks stunning but feels incredibly sturdy and safe.Our pool area has been transformed into a beautiful space for relaxation.
Overall, we highly recommend this team for anyone considering a pool deck installation. Their attention to detail and commitment to customer satisfaction truly set them apart!

I loved how it turned out!

Work done quickly and beautifully!! Really appreciated their flexibility to adapt the design to my suggestion!

Areas Of Satisfaction

Areas Of Satisfaction - We were looking for an option to keep our dogs safe around the pool. The deck was the perfect solution!

Recognized Excellence

Recognized Excellence - We were pleased with everyone involved!

I would highly recommend this for anyone who is not using their pool. It was brought to my attention by a friend and I am very pleased that it became a reality. Wish I would have done it sooner.

They were very good to work with.

Excellent service, the craftsmanship was awesome

Top notch work. On time. I'm really happy I hired them. This is so much better than having an unused pool. I recommend them to anyone.

The deck looks okay and the workers were polite and professional.

However, I was charged DOUBLE what it costs in Phoenix because I live in Tucson. For that price, the work should have been impeccable. Around the entire perimeter of the pool, some planks are shorter than others. It appears this company does not operate on the old adage, "Measure twice, cut once." It makes the deck look uneven. The owner called me after my review at their website came up and he asked for photos. I sent them and, after seeing them, he replied, "I would agree this could have be better done."

Buyer beware.

I would, "without hesitation" refer Retire My Pool to any seekers of like needs.

They did everything they needed to do, and it was perfect.

I probably would not recommend it because the planks were not accurately cut. In some places it is wider near the pool. You can see the wood edge to the pool rather than where the cut is made. It is not in one, but all around the pool. I did tell the guy.

Very happy with the deck appearance and guality construction and materials used.

It was awsome the team we're great we would recommend this company you guys are great

They were very professional and cleaned up everything when completed.

Definitely a good alternative to maintaining a pool when it’s no longer wanted

Work Done Right

Work Done Right - There were too many gaps. It was not laid out according to what I thought it was going to be. I have small dogs, and in the gaps that were left, my dogs could have gotten their paws into them and broken their legs there. The pool decking on the deck was uneven, which led to a tripping hazard. Also, a hinge on the door to the bottom of the pool was a tripping hazard.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with the repair where my dog could have broken his legs. They redid it.

Current Referrals

Current Referrals - At this point, I do not know anyone who would be interested in receiving information.

Recognized Excellence

Recognized Excellence - I can't remember the names of anyone I would like to recognize for their exceptional service.

Additional Comments

Additional Comments - The person that I got the recommendation from and the work that was performed were very different from what I received. I don't know if that was a change in how Tres Deck changed. When I saw my friend's deck, the spacing was much smaller than what I anticipated, especially with my small dogs. Where I expected an 8th of an inch of Tres deck, it was closer to a quarter to a half of an inch. I have small dogs, and I was using Tres Decks for certain things, and they came out larger than I expected. I have used Tres Decks before. I have an upstairs patio, and it is right up against each other. That is what I expected, and that's what I got. I was told that slacks couldn't be pushed together because of Tres Deck's specifications.