I think Empire Builders did what the said they would do but the work crews could not be depended on. It would be a lot better if they had their own employees instead of contract crews.
Great people. Great communication. The installer and the dispatcher, Alex were awesome. Very good experience overall.
Besides the normal business expectations of being polite, keeping schedules and promises, and providing updates, they were friendly and honest. They took the time to explain the work to me and work with my insurance company repeatedly.
Exceptional communication effort by Josh P. This is a caring company with a great product! I am happy to give them my recommendation!
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