Professional job with quick response. Employees very personable and knowledgeable. Overall a satisfactory product which meets all expectations with very few exceptions. Those exceptions were also quickly resolved with corrections made.
Done quickly and well!
I’m grateful for a job well done.
Construction- once started builders never stop until it is completed.
Pricey but worth it my family loves it. Sunroom looks very nice!
professional and timely communication from the ECCO office re my project
Excellent materials and workmanship. Great installation crew!
Most impressed with quality of materials and hard work of installation crew. They were professional and answered all my questions and were willing to make minor changes that I requested.
Excellent service experience with this company. I only gave 3 starts on punchlist because I wasn't sure what a punchlist was but everything was handled professionally and we are very pleased with the finished project. We thought they were great!
Very happy with the total experience. People are friendly and the awning compliments our house.
Very happy with everything.
The project was completed ahead of the projected schedule and the work was very well done. We look forward to using our new sunroom throughout the year.
Appreciated Ricardo's courtesy and professional workmanship
Listened to my requests and worked within my budget
Both the Support Staff and the Installer's were spot on perfect. Pilar Martinez kept us informed of the progress of our Sunroom both from ECCO's part and Virginia Beach Permits department. The Installation Team showed attention to detail any Homeowner expects. I will recommend to all.
The quality of the Product and the Team Leaders knowledge of the installation procedure.
Keep up the Great work and continue to keep and or hire Quality team Members
Very professional. Excellent workers.
Very knowledgeable sales rep. High quality awning.
The professionalism of the installers
They were on schedule, very knowledgeable and professional.
It took a little longer to get started than we anticipated, but part of that was the permitting process with the city. Once started everything went amazingly fast.
Responsiveness was amazing! Great communication! When the workers showed up, they were here to work and paid great attention to detail. There was never any trash, nails or debris left out at the end of the work day. For the scope of this project, the impact on is as homeowners was minimal. Addressed all concerns beyond completion of the project.
Pilar is a great communicator, very professional and organized. Definitely as asset to this company!! This was a positive experience for us and went really smoothly! Better than any other remodel or construction project we have ever contracted.
Following up on a few items I wanted to be looked at. In the end the results were great
Materials are good quality. Workmanship was good except for the porch door which is mounted with a strike plate that does not properly seat flush and makes the door impossible to close unless you slam or try to lift up and to the right.
Expertise. Ability to custom fit the project to my porch. Quick response when I reported that a window would not stay up. Fixed issue the next day.
Great company. Quick quality work.
Workmanship of the awning and installation.
Professionalism of personnel and promptness of job conducted.
We are so excited about out sunroom!!! Ecco did a beautiful job! We were not onsite while it was being constructed but came back to our home to this incredible addition! They worked with us to get exactly what we were looking for. I was so impressed with their correspondence during the process. Pilar returned my emails within a few hours at the most and kept us up to date on the process. We couldn't be happier!!!
The ease of making it all happen. And of course seeing the end product!! Also the 12 months same as cash option. We most likely would not have done this job with out that as it help us financially by spreading out the payments.
Reese Evans - a contractor in Corolla who had done work for our neighbors. Also from our neighbors themselves - Baron and Linda Ashfield
We have a sunroom at our home in Centerville OH that I absolutely love and spend a great deal of time in. It is large and year round and so wanted something like it at our place at the beach. ECCO made it possible and I am so excited!!!
The person who came out was very courteous and everything was done in a timely manner. If they weren't on a particular schedule they would call to let us know if they were running late or had to reschedule.
Everyone that I spoke to at Starling Guttering, from Donnie and the office staff to the installers, was professional, knowledgeable and courteous. The actual cost was exactly the figure given to me as an estimate. The work was done within a few hours one morning and the change in the appearance of... more
An exceptional experience with an exceptional company with exceptional people.
This is a company that prides itself in its craftmanship. I had 40 ft of gutter and two downspouts replaced on second floor of my home. They only uses the very best of material and the installers were professional and friendly. Cost was $487 included removal of damaged gutter and hauling away old g... more
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