Todd Petri, their supervisor, was really great to work with.

But I would reccomend that they coordinate with Dry Patrol each tearout item

I would recommend the dry out and deconstruction teams. They were great. Prompt and polite and efficient.

I did not have any complaints about any of the workers or the salesman. The skilled workers were excellent and did a great job. The process did not work well for me though. I felt as if a lot of things were not completed. The unpacking and bringing my belongings back in, they fell short with. Things did not get connected back the right way.

I was disappointed that I was not compensated based on the lack of communication and the long wait I went through to have my project complete.

This is the worst company I have ever worked with. They did not communicate, follow a schedule, or finish the work that was agreed upon.

Dry Patrol did a fantastic drying up our basement after a well pump issue flooded it. Would highly recommend.Thank you

Area Of Satisfaction

I am most satisfied with the quality of the work, first off, and the treatment of the various people at Dry Patrol has been very pleasant and professional.

I wasn't here when they did the roof. When I came home, there was black stuff on my deck and chairs. I had to scrub it and hose everything down. They need to cover stuff up when they do the roof work.

Additional Comments

Rick, the supervisor I worked with, always answered his phone or called me back. Communication is a real good tool! I had no problem with their communication.

Pleasant professional staff.

Awesome company to work with!!!

Already have.

Areas Of Satisfaction

The whole experience was great. They did everything that needed to be done effectively and quickly. I didn't have any problems and I cant say one portion was better than the other because it was everything I needed it to be.

Dry Patrol treats you like family members!

Review

Dry Patrol treats you like family members!

Areas Of Satisfaction

I was most satisfied because everyone was very kind and helpful.

We were very satisfied with Dry Patrol!

They were wonderful. They were very easy to work with and honest!

Likely To Recommend

I already have. I thought they were wonderful! They were wonderful. They were very easy to work with and honest!

Areas Of Satisfaction

I was impressed with the fact that the gentleman took sequential pictures of what the problem was, what the resolution was, and what it looked like when it was done. I am not a roofer and was not going up there to look at the job. It was amazingly well done and you could see the quality of the work. I have already recommended them to a friend because I thought they did a great job!

Review

They were wonderful. They were very easy to work with and honest!

Areas Of Satisfaction

I am happy for Dry Patrol's promptness and being honest.

They were very professional! I didn't have to do anything! And I loved it!

Review

They were very professional! I didn't have to do anything! And I loved it!

They did a really good job. The workers were professional and friendly.

Areas Of Satisfaction

I was most satisfied with their customer service.

Review

They did a really good job. The workers were professional and friendly.

Areas Of Satisfaction

John, he did a great job. He was really there for me.

Areas Of Satisfaction

I was most satisfied with the knowledge of the person that came out and explained what needed to be done.

Additional Comments

They got me through a very difficult situation and explained what they were doing. They gave me great confidence that they would clean up the water without mold. They greatly relieved my stress from a very stressful situation.

Areas Of Satisfaction

I was most satisfied with the promptness of service and the professionalism of the employees who did the labor.

Dry Patrol is great at fixing water damage. I would not recommend them as a general contractor.

They did a great job. They were quick and worked with my on my tight timeline. I was leaving on vacation but they got it done quickly and efficiently.

Areas Of Satisfaction

They more than fixed the ceiling. They went above and beyond. They fixed it, painted it, and then cleaned the carpet.

Review

They did a great job. They were quick and worked with my on my tight timeline. I was leaving on vacation but they got it done quickly and efficiently.

After a pipe connection failed inside our home causing extensive flood damage to two levels, the Dry Patrol team performed an excellent job of drying out our home. Thereafter, Gabe Mills provided excellent reconstruction services. Todd Petri managed all of the contractors that repaired drywall, installed new base trim, replaced floor tile, painted, etc. The only reason I gave a 3 rating, is because the painting team was not as thorough or professional as we expected and needed to return in order to complete the job in a satisfactory manner.

Areas Of Satisfaction

Rapid response the day of the flood and effective drying out of our home with 11 fans and 3 dehumidifiers was incredible. Moreover, the Dry Patrol people were professional, sympathetic, compassionate and worked hard to ensure that our custom home was restored.

Additional Comments

Although loss due to flood or fire is incredibly devastating, it is comforting to know there are excellent people out there to help in this type of emergency such as Dry Patrol. When your head is absolutely reeling with uncertainty as to what to do next, the Dry Patrol team can step in and take charge, calm you down, assess the damage, explain the process and lift some of the burden from the homeowner. We are truly grateful and appreciate Dry Patrol for putting our house back together!