Everybody was very courteous, very kind, and very helpful.
I had a very easy and perfect experience with the installation of my glass sliding door. Also I love it!
I am extremely proud of my home built in 1960 and very glad that I purchased my new doors and windows through The Door Store & Windows. The product quality is exceptional and already I can tell a huge difference in the temperature and quietness of those roons. The employees show how professional and experienced they are.
This is a first class company delivering first class service, first class workmanship and first class products. Their installation crew separates them from their competition.
Everyone I came in contact with were very professional and knowledgeable about my questions and concerns. You won’t be disappointed.
They were very professional and I would recommend them to anyone.
The entire process from beginning thoughts to installation completion was VERY professional, The actual installation couldn't have gone any smoother - Steve and Austin the installers were incredible! I did my work at home while they did theirs. I had high expectations and they exceeded them! Kudos!
The Door Store and Windows did a fantastic job on our recent installation, they were prompt, considerate and professional. We are grateful for their knowledgeable sales person and their installation team, we knew from the moment Karen came to our home we were making the right decision.
I was so pleased with their work and their people. I love them all. They were great!
I stayed close to the project but the crew seemed to do a terrific job despite me.
We are VERY satisfied with the entire process of purchasing and the installation of our new front door and back french doors! Everyone we worked with was so friendly and competent! We were kept informed and updated on the entire process. AND we love our new doors! They are high quality and beautiful! We would definitely recommend The Door Store and Windows to others!
Great quality product along with great quality installation. It is AMAZING how much quieter and more efficient our home was the very first night after installation!
I would not have picked them if it was not for the quality of the product. I would highly recommend them to anybody.
This is the second house we have used doors and products from Door Store and Windows. I was happy with the first time and am delighted with the second. I would recommend them to a friend.
We are very pleased with the job all the way around. They arrived on time, they introduce themselves, and they explained everything to us. The work looks nice and they did it according to plan. The doors function just like they are suppose to.
My experience was phenomenal! I cannot say enough good things about my experience! They did a spectacular job! My door is absolutely beautiful!
Our go to for beautiful doors!
My fourth purchase from the door store. No one can beat their quality or service. Best in Louisville!
Very helpful and patient with me in choosing my door and side lights, esp with the glass. Mark was fabulous!!
Professional and friendly. It was a pleasure dealing with such nice people.
I would use them again in a heartbeat.
We absolutely love our finished product! The professionalism and cleanliness of the install ranked above my expectations. Thank you Door Store & Windows.
The Door Store did an excellent job and the customer service was spot on. It was great quality for a great price.
They did an excellent job.
There was an issue with the locks.
It wasn't my intent to buy new windows, but within minutes of the sales representative starting his pitch, I was totally on board. The warranty speaks for the quality of these windows: who would offer a limited (my lifetime) warranty and one-time limited warranty if I sold the house if the product... more
All the roofers and John Murray did a wonderful job!
Casualty restoration is a FRAUDULENT company. They received funds from my insurance company, then claimed to have never received them and filed a lawsuit against me.
I am very happy with all of the work.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Door Store and Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys