We know it’s strange to say that you really know a company from just 1 phone call, but my wife & I both knew during the first conversation with Bruce, THIS was the company that we wanted to hire for our new roof.
There is no run-around, and the pricing is clear cut & very honest for their team to get the job done efficiently & quickly … and they did.
They delivered on all promises, were able to squeeze us in ahead of schedule, finished up and left with no trace they were ever here.
First-Class Team from office to job site.
Terrific people, terrific products and superb craftsmanship made the entire experience one I'll never forget! I'm actually sorry is was over so quickly.
After deliberating on this for months, there is nothing but positive things to say. Sales, communication, value, finished product ... all of it top notch. Really wanted to come up with some constructive criticisms. However, you all did such a wonderful job, we have no choice but to leave 5/5 stars for everything.
We are very pleased with our new KasselWood Metal Shingle roof and love the improvement in the overall appearance of our home. It was a pleasure working with Bruce and Gary and all of your crew. Commend all of you on your professionalism and the prompt and ease of communicating with everyone at Distinctive Metal Roofing. You have a wonderful product.
Fortunately, in your search for a metal roofing contractor you’ve found this company as did we. Take advantage of your luck and speak with Bruce Hicks about the science and reality of asphalt shingle and the available alternatives. Hire them and meet Gary Hromi and a team of craftsmen who know how to work; no loud music or cursing or attitude- no excuses. Upfront planning and meticulous focus on details of your home. You are pointed in the right direction, call DMR
Completely satisfied with the entire process. The amount of professionalism displayed by the entire crew was exceptional.
The whole experience from start to finish was a very easy and pleasurable undertaking. Bruce is very knowledgeable and takes pride in the work his team delivers with good reason. I highly recommend connecting with Distinctive Metal Roofing if you are looking for great products delivered by highly competent professionals.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Distinctive Metal Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys