Bruce, Gary, and the crew did a phenomenal job installing our new metal roof. We are very pleased with the communication and service we received, and with the appearance of the finished job. We have received compliments from every passerby we've encountered. Our retired next door neighbor had no complaints with their treatment of our property or his during installation.
Having Distinctive Metal Roofing install our new roof was a pleasurable experience from start to finish. Bruce, Gary, and the crew were nothing but professional. The entire process was the best experience we have had to date with a home improvement project. If you are interested in a metal roof Distinctive Metal Roofing should be your first call.
All aspects of our roofing project went better than expected. Bruce and Gary were a pleasure to work with on the front end. Even though there were weather-related delays to our job, Gary did a great job of communicating with us along the way. The workers' attention to detail was fabulous and our roof turned out better than we could have imagined.
Everything went smoothly and everything was cleaned up
Great people, well organized, well planned and executed, great communication, reasonably priced.
My 115 year old house never had attic ventilation and that topic was discussed at length. Gary explained everything to me and I understood the choice completely. The metal roof on my house and garage added such beauty and peace of mind knowing it will keep this house safe. I chose KasselWood cinder gray and am very pleased with the variable look it has. The house originally had a slate roof when it was built in 1905 and this roof is in keeping with that look. If you have an older or century home and are considering a metal roof this is the company for you!
We had them replace our main roof (slate) in 2019 and the front porch and addition (asphalt) in 2020. The addition included replacing 3 skylights. They also replaced the gutters on the main roof and front porch. Both jobs were done with excellent craftsmanship, courtesy and cleanliness. They also finished in a timely manner despite weather issues. Top-notch all around. We will hire them again if we decide to add on to our house.
Distinctive Metal Roofing accomplished everything they said they would do in a timely, efficient, and professional manner. From our initial contact with DMR, we had a good feeling about the company. Our communication and planning stages was friendly, professional, and answered all of our questions and concerns. Contact with the field crew provided a good picture and idea of how the up coming work was going to be completed and how the roofing project was going to proceed. On the day of the roofing project, the crew arrived early, set things up quickly, and work in a steady and efficient manner. The foreman for our project kept me advised of every aspect of the project throughout the day. Our roofing project was completed in a day and the work area was cleaned up and restored to the way they found it. We are very pleased with our new roof and gutters. The metal roof enhances the appearance of our house, and I would recommend Distinctive Metal Roofing to anyone look for a good home improvement investment and a better and long lasting roof.
Bruce and Gary were very professional and very easy to get along with. You could tell that they took great pride in their business. I will most definitely recommend them to anybody.
Gary and his crew were great. They were well organized, worked fast and kept the area clean. I love how my new roof turned out!
Bruce, Gary and the whole crew did a fantastic job! They replaced our house roof, garage roof and installed gutters with Gutter Guard after removing the old asphalt shingles and gutters. The entire process from start to finish only took 3 1/2 days and we couldn't be happier with the result... beautiful! Jeff & Judy
We started our search for metal roof quotes several months ago. Erie Construction was significantly high in price, and they were very pushy. Distinctive Metal Roofing (Bruce) quoted us at half the cost, and was low pressure. Not to mention, their metal roofing options are simply gorgeous. Bruce & Gary were very patient with us and guided us the entire way. We went with KasselWood Weathered Cedar. They placed the metal roof over our existing roof. The team was very professional and did a great job. The clean up was great as well. We are so happy with the results and already have had several neighbors asking about the roof! We definitely have the best looking roof on the street, and probably in the whole town of Marshallville. It’s a great investment for someone planning on staying in their home for a long time. Thank you so much, Bruce, Gary, and team!!! :)
We have already recommended Distinctive Metal Roofing to our family and friends! We have raved about them ever since they finished our beautiful new roof. They check every box (and then some!) when it comes to hiring a contractor you can trust. They take great pride in their work and provide top notch customer service.
I would 100% recommend Distinctive Metal Roofing to a friend and in fact, already have! Bruce, Gary, and their team did an incredible job! We love our roof and our overall experience solidified that our decision to go with Distinctive Metal Roofing was the right one!
Areas For Improvement - Absolutely none. Everyone was fantastic to work with and the roof looks better than I could have imagined!
Additional Comments - I was highly impressed with the level of customer service Bruce and Gary provided! They run things like a well-oiled machine! Bruce was able to meet with us very soon after inquiring about their services and provided us with a ton of information about the product as-well-as pictures of other projects they did with the same shingle-style. I saw the same professionalism in Gary as the dumpster and materials were dropped off the day before and the workers promptly showed up the next morning and started working immediately! The work site was always kept clean and they worked quickly to get our roof completed in one day. They were also able to move up the date of the job by two weeks! I couldn't have asked for a better team to work with!
Everything about both the process and the new roof is excellent.
Their customer service and knowledge was top-notch. They always answered all of our questions and gave us all the information we might need for our project.
We would like to thank Bruce, Gary, and the whole work crew for a pleasant experience from start to finish. It gives our old farm house the original slate look that we both love.
Communication - They went above and beyond communicating the whole process to us from the beginning to the end.
Areas For Improvement - There wasn't anything.
Additional Comments - Best experience.
Additional Comments - Extremely professional, started and finished the job on time during mid February!
They did a great job! Timely manner, sizeable enough crew to get the job done quickly, and efficient cleanup. They were able to separate the trash so that I can recycle the metals.
I would definitely recommend Distinctive Metal Roofing to anyone who is considering installing a metal roof for reasons as follows: 1) Expertise of the products. 2) Selection and suggestions of products to enhance the architectural beauty of any structure. 3) Information and communication of step by step process of the job, from costs and financial options to to the actual installation and final completion of job.
Communication - Communicated well. Complete transparency.
Expertise - All parties involved knew the products and proper order of work.
Professional & Organized - The crew were a very pleasant and respectful group. Each party was efficient and knew their job well. They were very organized and kept a very clean job site. There was absolutely no wasted time.
Sales Knowledge - Products, availability, and costs were known and conveyed in a very professional and pleasant manner. All questions were addressed and answered immediately. There were no hidden expenses.
Areas For Improvement - None. After inspecting my new roof on a regular basis I cannot find any areas that were not constructed or installed correctly.
Additional Comments - My experience from this project was nothing short of an excellent one. Research and all the information that was provided to me by All parties involved from Distinctive Metal Roofing was superior to any other roofing company I had interviewed. I would also recommend a metal roof for a few factors; Longevity, beauty and the costs over the lifetime of the structure. I would recommend Distinctive Metal Roofing to anyone who is considering a metal roof.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Distinctive Metal Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys