I had a great experience with the whole team. From initial contact to the actual build, everyone had great communication.
The deck is just beautiful.

The only issue I had at all is how hot the deck gets.
I am in Arizona, so the deck gets extremely hot in the afternoon, too hot to touch. Other than that, everything was great!

I wish that they did all sorts of household work and reairs. We have not found quality craftsmanship the last two years, and I am extremely impressed with their work!

Great Company. Quality work. Timely completion.

Deckover did a professional job. They completed it sooner than scheduled. Mike followed up with us after the work and we are completely satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations, and the end product actually exceeded my expectations.

Recognized Excellence

Recognized Excellence - They were all excellent. They were helpful, answered all of my questions, and gave me straight answers. The construction crew was impressive.

I was very satisfied with the customer service and response to any questions.

Everyone associated with the work (bid, measurement, install, follow up was absolutely amazing. If all of American business ran like this we'd make America great again. I could not be happier with the experience or the finished product. But I MUST give a special shout out to the install crew. They were great workers, but also really good Men. So much so that I gave them all a copy of by book "The Man Book".

I am thrilled with the finished Deckover pool retirement. The craftsmanship, design, engineering and aesthetics exceeded my expectations. The entire workforce were great, very pleasant, conscientious and honest. Work and cleanup were done well, and in a timely manner.

Current Referrals

Current Referrals - No, not at this time. I posted photos of my deck and company info on my facebook page.

Additional Comments

Additional Comments - Super company, super people, super product!

I was very pleased!!

I am more than LIKELY to recommend Deckover. I already HAVE recommended Deckover to several friends.

Top quality, completed on time and looks very good.

Very happy with the job and would highly recommend them

Areas For Improvement

Areas For Improvement - Other than the communication aspect between the sale and the 6 weeks that I did not hear from them before they started the job, it was perfect.

Areas Of Satisfaction

Areas Of Satisfaction - I was the most satisfied with Mike. He was very thorough. The crew that did the work was wonderful.

Current Referrals

Current Referrals - Have given Deckover's information to several people.

Recognized Excellence

Recognized Excellence - Mike and the crew were wonderful.

Additional Comments

Additional Comments - Everything was wonderful. The crew was friendly and the instillation went very smoothly. I appreciate their service.

Areas Of Satisfaction

Areas Of Satisfaction - They are totally professional.

I am very satisfied over the long run. This is a good financial decision.

The deck looks very good and the materials seem to be of good quality. We look forward to many years of enjoyed use from our deck.

The staff and crew were very professional. They were on the job site on time and did a great job installing my deck.

Quality Of Materials

Quality Of Materials - as far as I can tell at this time

Problem Resolution

Problem Resolution - no problems arose

Likely To Recommend

Likely To Recommend - already have The staff and crew were very professional. They were on the job site on time and did a great job installing my deck.

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - The install crew. They not only did a nice job on the deck ,but did a very nice job on the clean up when done.

Recognized Excellence

Recognized Excellence - Yes, Jason , the Lead, Michael and David.

Additional Comments

Additional Comments - Overall a very good experience. More then satisfied with our new deck. Nice Work Deckover !!

Impressed with the product, the plan, and the delivery.

Quality Of Materials

Quality Of Materials - 10!

Quality Of Workmanship

Quality Of Workmanship - 10! Absolutely.

Clean & Safe

Clean & Safe - Another 10! It was unbeilable. It was really noteworthy.

Schedule

Schedule - Absolutely.

Likely To Recommend

Likely To Recommend - Already have. Impressed with the product, the plan, and the delivery.

Areas For Improvement

Areas For Improvement - If anything, perhaps initial description of how the pump/drain system worked.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the install. Jason was exemplary. He was training a new employee, and I am also a trainer, and I appreciated how he handled the new employee while still doing a stellar, high performance level of work.

Current Referrals

Current Referrals - I have already talked to them and they said stye would look into it. I travel a lot and I am not aware of anybody right now that wants to this, but I still have had a lot of people ask me questions.

Recognized Excellence

Recognized Excellence - I would like to recognize Jason for his exceptional service.

Additional Comments

Additional Comments - I am very pleased. From Mike Buckles to the owner Greg. Very pleasant and very believable people to talk with. I was immediately sold when I was told about the product.

Areas Of Satisfaction

Areas Of Satisfaction - The work was completed in an efficient and timely fashion

Problem Resolution

Problem Resolution - I haven't had time to talk to them. My wife just passed away and I have had bigger things to deal with than that deck.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their system.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service because they were on point. They were no nonsense and were on schedule. There were no problems at all.

Additional Comments

Additional Comments - Everything was good.

They did a great job and they are very knowledgeable. They have great people working for them. The job was completed right on schedule, too.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the whole process.

Recognized Excellence

Recognized Excellence - I would like to recognize the carpenter and his two helpers for their exceptional service.

I thought it was the right product for my particular situation.

Current Referrals

Current Referrals - I was most satisfied that they got it done in time. I was very pleased with the work.

Areas For Improvement

Areas For Improvement - An error in the plumbing of the sump pump

Areas Of Satisfaction

Areas Of Satisfaction - Prompt and quick installation