Everything looks fantastic.
I think they need to hire people who are qualified. We had a lot of problems with that.
I was very unsatisfied, mostly with the sales work ethic, working late, and not showing up when they were supposed to come.
It took three months to get my windows.
They did a good job on my roof.
Areas Of Satisfaction - The product.
Recognized Excellence - The installation team was very professional and they did an awesome job.
If you sign any kind of agreement they try to put leans on the property. It sounds like a good deal and they make good settlements so you agree to it, but then all of a sudden you get emails about fines and leans. You have to read the fine print or you'll get taken advantage of.
Areas Of Satisfaction - The installation crew did a great job.
Community Builders worked really, really hard on our bathroom.
They were very friendly and we had some mishaps with the ordering. Brian was always trying to make me happy and satisfied.
Areas Of Satisfaction - I was listened to when I made a complaint. They made it good. I was always right and they were very personal.
Recognized Excellence - I would like to recognize Brian.
There was a delayed start date from what was originally contracted and the work wasn't completed as originally contracted.
Areas Of Satisfaction - The installation crew was skilled, professional, and efficient. I thought it would take longer to complete the job once it was started, but they finished quickly.
Recognized Excellence - The installation crew was exceptional.
Areas Of Satisfaction - The friendliness of the people.
Quality Of Workmanship - The end product was a 5. Getting there was a 3
Areas Of Satisfaction - I was satisfied with their attitude.
Recognized Excellence - The young man that was in charge of the crew was determined to make it right and he did. Once they got it right, they did well.
Value - I am happy with the windows now that they are finished.
Areas Of Satisfaction - My windows look very nice.
I was well-pleased with the work and everything was good.
Areas Of Satisfaction - They were good at their job and Brian was very attentive.
Recognized Excellence - Brian did a great job with the sales presentation. He took his time and answered all my questions. He was thorough and didn't rush me.
They did a fair job overall.
Areas Of Satisfaction - Everyone was very professional.
Recognized Excellence - The installer did a wonderful job and was very professional.
Areas Of Satisfaction - The company did a great job, came on time and kept us well informed of the progress and followed up on a regular basis.
Recognized Excellence - Everyone I dealt with did a wonderful job!
I would with reservations. We hired them because they had other contractors that worked for them and it ended up working well for us because the first contractors were not a good fit for us.
Great Windows and workmanship
The installer did a top-notch job, Adrienne was her name. The gutters work fantastically.
The salesman was top notch. We were 100% pleased and happy about that. From the time the workers got there, it was not done professionally. The work site was left just a mess after a couple of days. It took a long time to get somebody back out here. Finally Richie came and corrected a lot of the problems, certainly, but I'm still waiting for them to come replace the wall and paint. The work site was such a mess. They didn't have their own equipment. They used my vacuum and ruined it. They finally mailed me a new one I just got a few days ago. The inspector Richie came the night before to say he was coming the next day. The next day was the day I was going to the Better Business Bureau and the attorney general. He was knowledgeable, and he cleaned up what they did. I can't believe we spent that type of money and got that quality. That's months after the original thing. We still cannot use the Jacuzzi because the heater was not working. When they left, we ordered one a month and a half ago. We still don't have the heater, however Richie did call, and he's supposed to be getting someone here to fix the Jacuzzi without the air working--because the Jacuzzi is 50 percent power 50 percent air that's what makes it soothing to arthritic joints. With the air not working, we're not able to take advantage anything with the tub. It's not a good experience at all. I have people at the wellness center We're still surprised how it worked out. The mess they left is unbelievable.
Only problem I had was the sales person would come in one day and cover everything. That did not happen took them two days and had dust everywhere. The second time I used it there was cold water and not enough water.
Community Builders was very efficient and thorough on everything that they did. They did a great job. I would highly recommend them, they were wonderful.
They did a professional job and it looks very nice.
This is my second home that I've had re-roofed with them and they did a great job. They came out on the weekend to give me a quote and to start some of the work. They were very prompt in responding to all of my needs. I was very pleased with their service and I'm very happy with the end result.
The guys from Zipco were great! Worked within my schedule, and were very responsive to any issues that came up.
The best company I have ever dealt with, ever.
Tracey Biesterfeldt was very professional, pleasant and helpful throughout this process.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Community Builders, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys