When Matt first came to our home to discuss our projects his knowledge, professionalism and appreciation for design was very apparent. We knew at that point this was was going to be a perfect fit. Whatever he said they would do they did. If the carpenters were going to be late one day or if there was a change in schedule they let us know in advance. They showed an exceptional attention to detail and their work was excellent.
Recognized Excellence - Jeremy Melcher and his team were extremely knowledgable, showed excellent attention to detail, great communication and respect for our home. Jeremy's carpenter skills and leadership were exceptional. His team went to great lengths to guarantee we were happy with the results. There was no doubt in our minds that the work he and his team did was done right.
Areas Of Satisfaction - Knowing that the work they did was done correctly, the way it should be done.
You’d be crazy not too….
Professional & Organized - From the first meeting to the last, and a 90 day after walkthrough was fantastic. There was never anything “left behind”, cleaned the work areas every day and we’re very helpful on a few other projects I was tackling around the house as they were here.
Sales Knowledge - Although we did the build during COVID-19, they stayed on top of all the materials, updating us weekly on delivery and install…the project manager, electrician, tile folks, woodwork specialist continued to completely explain their work….great experience in trying times!
Value - Quality workmanship throughout the entire project, pricing was well explained and agreed too by all parties
Problem Resolution - We had absolutely no problems during and after….
Respectful - Had absolutely no problem with the group redoing my master bathroom off our master bedroom..
Subcontractor Performance - Each “member” of the team, electrician, plumber, paint, tile…didn’t even realize they “subs”…nothing but total professionalism from all of them.
Punchlist - Matt and crew found a few things that we didn’t even recognize, they have better eyes for quality craftsmanship than us…pointed it out and fixed it immediately.
Rhino Shield is a great to work with. One has to realize that they are professional and they do not skimp on their products. If wood is rotten, it will need to be replaced. There are a lot of steps involved.
Steveworks performed a major kitchen and bath remodel for us, touching two areas of our home. Their design-build capabilities enabled us to start work before we had completed the purchase of our home, and begin construction 2 months afterward, despite setbacks in planning. Steveworks has a full se... more
Great design service, enjoyed the process, loved the sample box and the Google Cardboard viewer for the 3D rendering.
Apex exceeded my expectations in all aspects of the project. The office staff was excellent at managing the finance/regulatory stuff, keeping me informed as they took care of almost all the details. The project manager kept me updated frequently and installation went smoothly. The only hickup was an... more
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Coady Built as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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