Poor service.

Quality of the product is outstanding-completely disappointed in installation crew.

I absolutely love my screened in porch that Champion did.

Experienced installation team, quality sliding windows

Communication shortfalls, installation defects, and very expensive

Installer misleading about foam insulation

Very satisfied

Don’t use Champion. Get a small contractor instead. They charged us 28k to side our 1700sqft home and gave us nothing but mistakes, delayed job completion, and headaches.

Every thing was great until we found out that the door wasn’t going to fit.
The replacement door didn’t get ordered until after I called to check.
Then the customer service didn’t do a good job of getting in touch with me.I had to get in touch with the sales person.
The installer was very skilled and was very helpful!

Our initial experience was not satisfactory due to incomplete installation and lack of communication.

Great windows good customer service. Installer was great fast and explained process

Job was completed in a timely manner, Everyone was professional and explained every step in a manner yhat was easy to understand. Area was left clean and most important, it looks great!

It took forever for my PATIO door to come in. When it finally was found sitting in the local warehouse the installer was good BUT there is no screen door. Now I have to wait another four weeks for this to be finished and my phone calls are not returned. Lousy service from everyone except my installer.

Our experience was good. We didn't have any problems.

Lack of communiciation. Call their number and you never get an answer. I have tried their 2 numbers to no avail. I do have a problem I'd like to address, but gave up. Even mentioned it to a service tech and he said he'd pass message on. Again no response. I didn't complain when my windows were incorrectly measured and had to be remade and installed at a later date.

All the customer facing staff were professional, knowledgeable, genuine.

The installation went smoothly and efficiently. The guys was fast and nice The installation went smoothly and efficiently. The guys was fast and nice guys. .

See section 2

Excellent windows. We especially like the lifetime warranty. The installation was remarkable. The installer was experienced and fast. Everything was cleaned up before they left. We couldn’t ask for more.

See below

We love our new sunroom.

The sunroom is beautiful. Well done.

The windows are great,the windows improve the appearance of my home

You promised gift card and never received it

The manufacturing process did not take as long as I thought it would, at one point after about three weeks I did reach out to get an update. The response was prompt and to the point. Then a few days later I get a call saying that it was ready to install. The work was done professionally and looks beautiful made a huge difference to curb appeal, heat transfer and overall very clean and sleek looking. I thought very hard about going with a cheaper option but after installation was very happy that I chose champion.