The roofing crew is fantastic. I have already recommended them to someone. The rain gutter guy is not so good and young and would start at 4:00 pm and stop at dark. He got the job done. The siding crew did a good job.

Carrolls Exterior Remodeling was very friendly and very thorough.

Very good. People to. Call on

Mark was excellent to work with. He provided in-depth information upfront, and I could trust that he knew the insurance game well enough to advocate on my behalf with my insurance company. In addition, the roof looks great, and the workers were very kind and efficient. Excellent service all around.

Recognized Excellence

Recognized Excellence - Mark S

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Customer service was excellent; knowledge of insurance process was also outstanding

Recognized Excellence

Recognized Excellence - I would like to recognize everyone for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They did what they were supposed to do.

Did good and fast work .

Recognized Excellence

Recognized Excellence - Mark

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Our roof looks great.

Additional Comments

Additional Comments - We liked how Mark came back and checked the work.

They were quick with the paperwork and the install was done quickly. They cleaned up well.

Sales Knowledge

Sales Knowledge - He was prepared and quick to follow up with me.

Recognized Excellence

Recognized Excellence - I would like to recognize Mark.

Areas Of Satisfaction

Areas Of Satisfaction - The entire job met my expectations.

Recognized Excellence

Recognized Excellence - Mark is very kind and helpful. He walked us through the process and guided us as we asked questions.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - Speed with accuracy. The completed our job in one long day.. We were amazed at how quickly it went together.

I was promised they were going to fix the vents at the end of the house and that has not been done. They keep telling me it is on a work order.

Quality Of Workmanship

Quality Of Workmanship - They never covered the vents on the end of the hosue.

Recognized Excellence

Recognized Excellence - The guys that came were very quick.

Areas Of Satisfaction

Areas Of Satisfaction - They were fast and efficient.

Mark was very confident and knowlegable

Recognized Excellence

Recognized Excellence - Mark was a fantastic salesman

I am very pleased with the roofing project. They worked quickly and got the project done fast.

Types of work

Types of work - Remove a roof and put a new one on.

Quality Of Materials

Quality Of Materials - We have had really bad weather, they're to come back with a magnate and pick up the leftover materials. I do understand the weather issue, but please ask them to come as soon as they can. I already have one flat from a nail.

Recognized Excellence

Recognized Excellence - I would like to recognise Mark S. for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in the timing they completed the project in one day.

Additional Comments

Additional Comments - They did a great job. I will be calling again next year for another project.

Recognized Excellence

Recognized Excellence - I would like to recognize Marc. He was very nice and helpful.

The contractor we worked with was absolutely outstanding. He went out of his way to help us out, he even helped with the insurance company.

Recognized Excellence

Recognized Excellence - Mark was very helpful. He even made a special trip out to meet with our adjuster.

Areas Of Satisfaction

Areas Of Satisfaction - Mark went above and beyond for us.

I was happy with the service Carrolls Exterior Remodeling provided. They gave us a good job, and they took advantage of the good weather and installed the new roof before we thought they would be able to.