Everything was on schedule and done well.
We are very happy with how our windows turned out! Everybody we worked with was very helpful. I would highly recommend Callen for windows!
Already have recommended Callen
Extremely professional and kept us in the communication loop at all times. Fast response to all questions. Kept work area clean and neat. Followed scheduled almost exactly. An overall great experience.
Yes, but only if our issues are satisfactorily addressed
This was our third project with Callen and once again we couldn’t be more pleased!
We routinely recommend Callen as a company that you can count on.
We have always been happy with Callen.
I have used Callen twice, and both times they were great. Love my new windows!
As I mentioned to our salesperson when he dropped off the warranty information...the highest compliment I can give to Callen is that we would have them back to do work on our house.
Customer satisfaction is a priority. They want us to be satisfied. It's clear that every employee we met is proud to be a part of the Callen team. I felt comfortable with the installation crew being in my home which is not always the case with other companies.
This was our third project in 9 years with Callen and we've been highly satisfied with each one....very happy.
I've been doing business with them for quite a while, and they are top-notch in my book. They have done wonderful work for me, and I would never switch over to anybody else.
Definitely would recommend Callen.
I was so impressed that I have already recommended Callen to friends and family.
I strongly suggest Callen! They did a great job!
I have used them multiple times and I have been extremely satisfied every time.
No pressure product selection, knowledge and professionalism by salesman and expert installation crew.
Our experience with Callen was great from the start to the finish.
I was satisfied with the work, the installation, and the top-quality materials.
Christopher the sales person was very informative and never seemed rushed with all of my indecisions of sizes and colors. Appointments were made for measuring etc and we're on time. I was notified of every stage. The order date of my project, the expected ship date and an estimated install date which turned out to be the actual install date. I love my bow window.
Sales and installers were very knowledgeable and did a very good job with my windows and patio door installation.
Callen Construction has completed several projects on my house which was built in 1888 or 89. It can present many challenges because of its age and each project has turned out well despite the challenges.
They are a great company to work with.
The only thing I was not thrilled with was the door arriving from the factory with missing parts. That was the factory's fault; I cannot blame Callen for that.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Callen as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys