About surveys
GuildQuality surveys
Satisfaction
Of 4065 surveys sent, 2700 were responded to
Expertise
Callen had the necessary expertise to manage my project.
100%
Construction Quality
I am satisfied with the quality of materials and workmanship.
100%
Employees & Subcontractors
The employees and subcontractors of Callen are professional and courteous.
100%
Clean & Safe
The job site is kept clean and safe.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
98%
Professional & Organized
Callen was professional and organized.
97%
Value
I received a fair value for my money.
96%
Likely To Recommend
I am likely to recommend Callen to a friend.
96%
Problem Resolution
Callen effectively addressed and resolved problems.
95%
Trust
I trust Callen to follow through on commitments.
94%
Punchlist
Callen completed the punchlist in a timely manner.
94%
Budget
Callen stayed within our agreed upon budget.
93%
Schedule
Callen adhered to our agreed upon schedule.
93%
Communication
Callen communicated with me effectively.
93%
Reviews 1715
Filter Reviews
Of 2700 respondents, 1715 left a review.
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Recent reviews
Rick W.
Dustin D.
Review in Oostburg, WI
I had estimates from several window companies. Once the proposal was complete, I added additional windows and a door to the job. While it complicated the installation, I was satisfied with the job once completed.
Response
Callen Thank you so much for your thoughtful feedback! We truly appreciate you choosing us for your window and door project, especially after considering several companies. We’re glad to hear you were happy with the final result and our team’s professionalism.
We also appreciate your patience regarding the manufacturing issues and the extended timeline. It means a lot that you would still recommend us despite those challenges. Thank you again for your trust and support!
Susan G.
Response
Callen Thank you for choosing Callen and for your kind words about our company. We truly appreciate your trust and are grateful for the opportunity to work with you.
Thomas A.
Response
Callen Thank you for taking the time to share your experience! We’re so pleased to hear that you found our team professional and easy to work with. Your kind words about their conscientiousness and commitment to quality truly mean a lot.
We’re especially glad your project went smoothly from start to finish. Thank you again for your trust and for sharing your satisfaction with our service!
Dave J.
Response
Callen Thank you so much for your thoughtful feedback! We’re thrilled to hear that you had a positive experience and that the craftsmanship of Martin, Shawn. We’re proud of the quality work our team delivers, and it’s wonderful to know it made a strong impression.
We also appreciate your suggestion regarding the availability of white exterior LP trim. Feedback like yours helps us continue to improve. Thank you again for your trust and support!
Linda E.
Response
Callen Thank you for your kind response. We’re proud of the quality work our team delivers, and it’s wonderful to know it made a strong impression.
Robert G.
Response
Callen We’re grateful you selected Callen and took the time to share your experience. Your feedback means so much to us and motivates our team every day.
Joseph M.
Response
Callen It was a pleasure working with you. Thank you for choosing Callen and for your generous feedback about our team and services.
Review in Franklin, WI
This was my second remodel project with Callen
Response
Callen We truly appreciate your business and your kind review. Thank you for allowing Callen to be part of your project.
Dave J.
Response
Callen Thank you for partnering with Callen. Your positive words and trust in our company are greatly appreciated.
Dave S.
Response
Callen Thank you so much for sharing your outstanding experience! We’re thrilled to hear that our installation team impressed you with their quality of work, efficiency, and flexibility.
It’s wonderful to know the project was completed quickly while still maintaining the high standards of craftsmanship and cleanliness we strive for on every job. Your kind words about our hard-working team truly mean a lot.
Thank you again for your trust and for taking the time to share your feedback!
Kathryn W.
Response
Callen Thank you so much for your thoughtful feedback! We’re delighted to hear how happy you are with the finished product and that our team was able to resolve the initial window issue to your satisfaction.
We truly appreciate your kind words about Alex, Brandon, and Robert. They’ll be so pleased to know their efforts in product selection and installation made a positive impact on your experience.
Thank you as well for recognizing our flexibility in working around your schedule. We’re grateful for your trust and the opportunity to work with you!
David S.
Response
Callen We sincerely appreciate you taking the time to share your kind review. We’re especially glad to hear that you were pleased with our team’s professionalism and courteous service, and that the project was completed to your satisfaction.
Thank you as well for recognizing Lance and our on-site project leaders and installers, including both the window and staining crews. We will be sure to pass along your kind words. We truly appreciate your feedback and your support.
Richard K.
Response
Callen We sincerely appreciate you taking the time to share your kind review. Your feedback means a great deal to us, and we are truly grateful for your support. Thank you again for your time and thoughtful words.
Martha K.
Response
Callen We sincerely appreciate you taking the time to share your kind review. We especially appreciate your comments regarding our team’s professionalism and patience in answering your questions. We’re also glad to hear that any workmanship issues were addressed quickly and effectively, with follow-up from the team lead to ensure everything was handled properly.
Carol S.
Response
Callen We greatly appreciate you taking the time to provide your kind review. We’re especially glad to hear that you strongly agree you would recommend us, and that you appreciated the professionalism of our team during the shower installation. We’re happy they were considerate of your space and took the time to answer any questions you had throughout the process.
We are truly thankful for the opportunity to work with you. Thank you again for your time and consideration.
Kenneth M.
Response
Callen Thank you for your thoughtful review. We’re grateful for your support and truly appreciate you taking the time to share your feedback.
Sue R.
Response
Callen We sincerely appreciate you taking the time to provide such a kind review. Hearing your feedback means a great deal to our team, and we are truly thankful for your trust and support.
Paul T.
Response
Callen Thank you for your kind review and for choosing our team. We truly value your feedback and appreciate you taking the time to share your experience. Your support means a great deal to us, and we’re grateful for the opportunity to work with you. Thank you again for your time, trust, and continued support.
Jeff M.
Cheryl W.
Thomas O.
Matt S.
Sue T.
Robert B.
Darlene O.
Jesus C.
Greg M.
Jeff R.
Katie N.
Carrl Z.
Christopher B.
James F.
Michael S.
Michael S.
Review in Belgium, WI
The work was done in a timely fashion. The products are excellent. I was satisfied with the job, but the service after was lacking. I would say, if asked, that I was satisfied, but that is as far as I would go.
Alan B.
David M.
Steve A.
Thomas S.
Lisa V.
Bob K.
Kristen C.
Camille G.
Jane W.
Richard D.
Randy R.
Alan V.
Review in Hubertus, WI
I have mixed feeling about recommending them, although they were very attentive and reactive to situations that arose during installation of the windows and the number of defects were surprisingly high. The project also took longer than expected.
GuildQuality
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