They did an excellent job. They removed the old unit, cleaned up the mess, installed the new one, stained it, and cleaned up the other mess. They did a good job.
They provide excellent service. They fixed any problems that came up very quickly and efficiently.
Great service from start to finish.
We have already recommended Callen. We went with Marvin fiberglass frame windows. They were able to stain it the same color as sour woodwork. You would never believe it wasn’t wood by looking at it. We are very pleased with everything.
They were very professional and did a great job.
Very professional & great attention to detail.
Installers are efficient and did a good job cleaning up afterwards. The process from beginning to end is great.
While they are not the cheapest, they do a very good professional job and use a quality product. You’ll never be disappointed with their craftsmanship.
Overall experience was excellent, I wish we would have chosen Callen as our project general contractor.
Tremendous customer service
Would and have told friends of my positive experience with Callen.
The installers were very nice and congenial. They cleaned up well.
I have recommended Callen to the few of my friends who are making improvements to their homes, most recently to the person who cuts my hair.
Great company!
Starting with salesman, Gabe. Gabe was on top of things at the get go. He was very easy to communicate with.
The entire process was a pleasure with Callen.
I would recommend to friends and family
Great workers all the way around
And quality product
This was the 2nd time we worked with Callen and we were very pleased with the people, workmanship, windows and would recommend them to anyone.
Very friendly and professional. You would never have guessed they were there. Everything was cleaned up when they were done. When the weather was cold they enclosed everything so no dust, cold etc would come into the room.
Exceptional product with great look and workmanship.
defintiely
2024 UPDATE: We were so happy with Callen that we decided to remodel our main kitchen, primary bathroom and guest bathroom. Projects went as smoothly as the initial project highlighted below. Marie and Ryan did a great job again! Additionally we continue to have Callen replace a number of older windows/doors and are very happy with Marvin Infinity products and the professional installation. Great company, so glad we found them!
Exceeded Expectations - 5 Star Review.
My wife and I have built three homes and recently moved into a lake home that has been built out (from a small cottage) over many years. We hired Callen to help us design and renovate the oldest part of the house; 1200 square feet, entryway, kitchen, living room and bedroom. This area of the home had several vintage plumbing, electrical and roofing systems. Our designer Marie was extremely helpful in helping us develop a plan to support our vision of opening up the space (great lake views) and updating materials to match the rest of the house. There were several challenges with this and Marie was great at iterating ideas on 3D software so we could visualize our changes and build excitement about the potential of the project. Once we had the plan formalized the Callen team came in to confirm if the building structure supported our ideas, of course it did not (removing some walls and headers to open things up). The Callen team came up with a few work arounds and clearly communicated our options so that we could make a decision on how to proceed. Once the project plan was finalized Ryan was assigned as our project manager - lucky us! He is a very clear communicator and was on site almost every day. We always knew what was going on. No one likes strangers in their house but Ryan kept us informed regarding who was onsite and what was happening. All of the contractors were friendly and professional. Site was kept organized, safe and tidy. Once underway, Ryan identified some changes that could enhance the project and this allowed us the opportunity to improve the end result. Sure there were some delays and material issues but nothing unexpected (especially during Covid).
Now, regarding budget. They finished the work right on budget. Any changes were clearly communicated and any changes to budget were our decision. The contracting, billing and administration of the project was excellent.
Also: we also had Callen replace several of our older windows throughout the house. This work also exceeded expectations - great windows, fair price and the finish trim to match existing space was awesome.
From our first meeting, design and selection, demolition, and finished project Callen was first class. We made changes along the way and they still finished in the projected timeline they first presented. Communication from our designer Danni and project manager Ryan had us feeling very confident about our project. There was never a time that we reached out that we didn’t hear back from them. Our project turned out better than we could have imagined. We would recommend Callen to anyone looking to remodel their living space.
From the beginning to end, organized and knowledgeable
The Callen personal was very courteous and knowledgeable. They answered all my questions, and the job was done in a timely fashion. They cleaned everything to my satisfaction. I was very happy with the product.