Callen
Customer feedback report for

Callen

Callen

"We are proud of the many long term relationships that have been fostered with our remodeling customers.", said Phil Callen. "Our goal is to ensure the continuity of good relations over the life of our customers’ homes." Show more

"We are proud of the many long term relationships that have been fostered with our remodeling customers.", said Phil Callen. "Our goal is to ensure the continuity of good relations over the life of our customers’ homes."

Callen, was founded by Tom Callen and Phil Callen in 1986. Mike Wood joined the business in 2002 and alongside Tom & Phil over those years grew into the VP role. Today, Mike and Christiane Wood are the new owners of our Muskego-based remodeling company Callen as co-founder Phil Callen retired in April 2023.

“I am both humbled and proud to carry on the legacy that Tom and Phil started, and we will continue to carry the Callen name into the future,” Mike Wood said. “Over the last 10 years, I had the opportunity to work with Phil on shaping a new version of Callen that would set us up for future growth and stability. We evaluated all aspects of our business for efficiency and streamlined our product offerings. Callen has established itself as a premier home remodeling company in southeastern Wisconsin through this process. The company’s innovative strategies have provided us with a solid foundation to continue our growth and advancement into the future.”


It is our personal pledge that when you select Callen for your remodeling & home improvement needs, we will give you a quality project you will enjoy for many years.
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Types of work

Doors 2476
Bathroom remodeling 2475
Kitchen remodeling 2475
Patio 2471
Window & door replacement 2417
Design build remodel 2
Flooring 1
Carpentry 1
Exterior remodel 1
Exterior upgrades 1
Replacement roof 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2013
Guildmember since 2013
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2023, 2024 with Highest Distinction
Feedback Milestone
20 Consecutive Great Reviews 2024
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20 Consecutive Great Reviews 2023
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5 Consecutive Great Reviews 2022
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20 Consecutive Great Reviews 2020
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7-Year Anniversary 2020
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20 Consecutive Great Reviews 2019
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6-Year Anniversary 2019
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20 Consecutive Great Reviews 2018
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5-Year Anniversary 2018
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20 Consecutive Great Reviews 2017
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4-Year Anniversary 2017
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20 Consecutive Great Reviews 2016
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3-Year Anniversary 2016
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10 Consecutive Great Reviews 2015
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20 Consecutive Great Reviews 2014
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10 Consecutive Great Reviews 2013
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Of 3519 customers surveyed, 2467 responded
Expertise
Callen had the necessary expertise to manage my project.
100%
Construction Quality
I am satisfied with the quality of materials and workmanship.
100%
Employees & Subcontractors
The employees and subcontractors of Callen are professional and courteous.
100%
Clean & Safe
The job site is kept clean and safe.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
98%
Professional & Organized
Callen was professional and organized.
97%
Value
I received a fair value for my money.
96%
Likely To Recommend
I am likely to recommend Callen to a friend.
96%
Problem Resolution
Callen effectively addressed and resolved problems.
95%
Trust
I trust Callen to follow through on commitments.
94%
Punchlist
Callen completed the punchlist in a timely manner.
94%
Budget
Callen stayed within our agreed upon budget.
93%
Communication
Callen communicated with me effectively.
93%
Schedule
Callen adhered to our agreed upon schedule.
93%

Of 3519 customers surveyed, 2467 responded What does this data mean?
All project locations are approximate
Of 2467 respondents, 1486 left a review
4.7
588 of 630 would recommend
504
84
29
10
3
No rating
856
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Callen using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Callen

S63W13131 Janesville Rd.,
Muskego, WI
callcallen.com (414) 529-5509