Quality Of Materials - Excellent quality.
Installation Crew Cleanliness On - They were great.
Areas Of Satisfaction - I was most satisfied with the quality of the material and the workmanship of the installers.
I could not have been more impressed with the people who work at Bath Planet from the sales person to the installers. They were superb. I haven't had this great of an experience before. They caught a mistake and fixed it.
Areas Of Satisfaction - I was most satisfied with Bath Planet because of the finished product. It is better than expected.
Recognized Excellence - The installers did a great job.
Improvement Suggestion - Just keep up the good work!
Personal Message - They did an awesome job from top to bottom.
Additional Comments - I am extremely happy with them. It is rare that you get what you paid for and a pleasant experience. It was pleasant group of people to work with.
Areas Of Satisfaction - I was satisfied that they did what they were supposed to do and did a great job.
Recognized Excellence - I would like to recognize everyone for exceptional service.
Personal Message - They did a great job.
Recognized Excellence - I would like to recognize Paul for his exceptional service.
I think that they did a fantastic job and everything met my expectations.
Areas Of Satisfaction - I was most satisfied with their punctuality and getting it done in a very timely manner. The workers came in and worked really hard and got it done.
Personal Message - I love the product. It is phenomenal. The quality has been fantastic and it has been great.
We were very satisfied and the bathroom looks great! The two workers (Rick and Jim) were really nice, two very nice men to work with.
Communication - Everything was fine.
Installation Crew Cleanliness On Site - They were very clean.
Areas Of Satisfaction - There were a lot of things. We're very happy with the work the men did. They knew what they were doing and did a good job.
Current Referrals - I would recommend them.
Recognized Excellence - Both Rick and Jim were very good.
STL Design and Build completed a fabulous job.
Areas Of Satisfaction - We were satisfied with everything completed by STL Design and Build.
Recognized Excellence - Deon did a great job selling the product and provided us with exceptional service.
Personal Message - We are very happy with the work completed.
Installation Crew Cleanliness On Site - This is a 4 plus!
Areas Of Satisfaction - The construction workers cleaned up before and after themselves and there was not a piece of sawdust anywhere.
Recognized Excellence - Dion provided exceptional service.
Areas Of Satisfaction - I was most satisfied with the entire process, it went very smoothly and it was done in a timely manner. They did a professional job.
Recognized Excellence - Mac, Dion, Rick and Joe all did a great job.
Personal Message - The products look very professional and clean so we are very happy with them.
The guys were really nice, very respectful and they came in and did their job. You never would have known they had been here!
Areas Of Satisfaction - I am most satisfied with their good quality of work. It was really nice when they finished.
Recognized Excellence - I would like to recognize the guys that did the work.
Areas Of Satisfaction - Installers were professional and helpful. Shower was well designed.
Personal Message - Love their product.
They're a very god company.
Areas Of Satisfaction - I was satisfied with everything.
Recognized Excellence - I'd like to recognize the installer, Rick. He was exceptional, and a gentleman.
Personal Message - I want to thank them for taking over our contract, and treating us right when they did it.
Areas Of Satisfaction - The response of all of our questions answered was the best thing.
Recognized Excellence - I would like to recognize Dion Sarandos.
Personal Message - It's very pretty and we really like the way it turned out. Our only concern is with the shower doors that were installed, which doesn't really have anything to do with Bath Planet.
Salesperson Punctuality - He was very knowledgeable.
Current Referrals - We have told all of our family members about them.
Recognized Excellence - I would like to recognize my sales man for his exceptional service.
I am thankful that we were able to get it done. Home Improvement left us hanging. Marc was able to finish it.
Areas Of Satisfaction - I was most satisfied with the final result.
Areas Of Satisfaction - I was most satisfied with getting it done.
I was very pleased with every aspect of the project. I will be recommending 123 Exteriors to every homeowner I know.
I was kept well informed. The crew were friendly and professional.
Adam and Eric did an outstanding job throughout the project. They took excellent care of me and my home during the entire project. I couldn't have asked for a better team between Angie, Eric, and Adam to get the project taken care of in a timely manner.
They were knowledgeable, professional, and did great work.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bath Planet of St. Louis as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys