I had a bad experience with ARC of Northwest Indiana, Inc..
When we came home everything was fine. I got my phone to put in the wall, but there was no line. They had taken out my wires and didn't replace them. I had three jacks in the home, but none of them worked when I tried to use them. I had also told Jack to take out the existing alarm system, but leave the wires there so that I could go with another alarm company. They left the box there, but took out the wiring. I was not happy about this.
They were highly UNPROFESSIONAL. They delayed repairs by over 10 days for no reason, since they were preferred providers for my insurance company, and then sent 1 man to do a two person job, which my husband had to help with. They also didn't inform their worker what the job would entail, so he didn't know it was a two person job. They then billed my insurance company for many extra jobs that they didn't do, the other contract company did do. Their prices were was above the other company's prices, and the other company (Serve pro) did more work in my house in a well documented and professional way.
Mike Carson is the best. We've used a couple other closet organization companies on two previous homes and Carson Closets was by far the most professional, highest quality product, smoothest install, and best overall value. We upgraded closets in the Master Bedroom and shelving units/ cabinets in o... more
It was my understanding that they would take everything out, wash it, and put it back. Well, that didn't happen. There were many areas where they took it out and not put back properly. The first that was taken out ended up being the first they put back, so nothing was in order. The kitchen sink had... more
AMAZING. Why isn't everyone using this service?! It was SO easy and fantastic. Our designer worked quickly and came up with something so beautiful that the contractor, shower glass installer and technicians have all said "I want a bathroom like this!" WELL worth the money.
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