I had a bad experience with ARC of Northwest Indiana, Inc..
When we came home everything was fine. I got my phone to put in the wall, but there was no line. They had taken out my wires and didn't replace them. I had three jacks in the home, but none of them worked when I tried to use them. I had also told Jack to take out the existing alarm system, but leave the wires there so that I could go with another alarm company. They left the box there, but took out the wiring. I was not happy about this.
They were highly UNPROFESSIONAL. They delayed repairs by over 10 days for no reason, since they were preferred providers for my insurance company, and then sent 1 man to do a two person job, which my husband had to help with. They also didn't inform their worker what the job would entail, so he didn't know it was a two person job. They then billed my insurance company for many extra jobs that they didn't do, the other contract company did do. Their prices were was above the other company's prices, and the other company (Serve pro) did more work in my house in a well documented and professional way.
Excellent work, very professional people. I felt I was getting the best quality I can receive for my dollar from my first meeting with Mike. The custom closet is what really made our Master room stand out in our new home. I couldn't have given this job to anyone better than Carson Closet specially w... more
I was totally satisfied with them. I was even more than satisfied and very happy with them. The individual that came to my house was awesome.
They are wonderful people and I would have them work on anything.
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