Areas Of Satisfaction - The installation went very well. The results are fantastic. I am saving on my power bill by using the panels.
Areas Of Satisfaction - They met or exceeded my expectations with quality and workmanship.
Additional Comments - The supervisor was wonderful, knowledgeable, and caring.
I'm very satisfied with Apex Solar Power.
Respectful - They were very courteous and cooperative.
Communication - I was thoroughly informed of every step they took. I'm very satisfied with the communication.
Quality Of Workmanship - I'm definitely satisfied with the quality of the workmanship. They were very professional and very courteous.
Recognized Excellence - I would like to recognize the whole crew that was out here, plus the salesman that sold me the power project. He explained everything to me, and the whole staff was very courteous. They kept me informed all the way. I'm very satisfied and would recommend Apex in a heartbeat.
Schedule - They actually advanced my schedule and had the project done sooner than expected!
Quality Of Materials - Very happy with both product and workmanship
Apex Solar was very professional and timely with their service. I will say that it took me quite a while (months) to get a hold of someone to schedule my removal and installation of the solar panels. But as soon as I found the right person the communication was excellent. The workers showed up on time and finished when they said they would. I would recommend Apex to anyone.
Areas Of Satisfaction - gave us good quality for good pricing, worked very quickly, picked up after themselves constantly
Additional Comments - the job was done in one day which is outstanding!
Recognized Excellence - Crew and their supervisor who replaced our roof were EXCELLENT!! Professional and efficient. Highly recommend and commend them all! John Naylor and owner, Chris Hall, were immediately responsive in resolving issues.
Areas Of Satisfaction - Our roof is beautiful and receives many compliments. We are pleased with our choice of Apex.
Excellent product! Excellent service!
Areas Of Satisfaction - I was most satisfied with their quality of workmanship.
Recognized Excellence - Ted Finkle in sales was informative and helpful signing us up. The construction team was professional and efficient. Martha Dahl was friendly and helpful scheduling our roof replacement.
Referral - I will recommend you to anyone who needs there roof done or has solar needs
Areas Of Satisfaction - They met my expectations with the installation of the roof; it went quickly-they said it would take a day, and it did. The solar stuff got held up, but it was not their fault; it was a local inspector.
Areas Of Satisfaction - They met my expectations in all areas.
Great work and communication.
Areas Of Satisfaction - Communication and speed of service. Roofers were excellent.
Additional Comments - Would definitely recommend to others. Thank you,
Schedule - Even with the global COVID pandemic, Apex maintained communication with me and once the state allowed construction projects to resumed we started moving forward with our project.
Installation Crew - Everyone was friendly. I have lots of questions and want to understand the why behind things. They were always willing to listen and explain, as needed. I appreciated that.
Areas Of Satisfaction - Communication and job performance
Areas Of Satisfaction - Communication with construction superintendent was always on and I could call him anytime with questions about the roof.
Additional Comments - Both my roofs were completed quickly with quality installation per OC guidelines.
Areas Of Satisfaction - Job was done in a day, so we only had people on site for that day, which was good considering the environment.
I would not recommend at this time. They put galvanized roofing nails in our copper. It was our mason who discovered it and took pictures. I sent the pictures to Apex. They have promised to come back, redo copper flashing, cover copper cap with new copper cap and check copper valleys for galvanized nails and replace with copper nails.
Recognized Excellence - Martha Dahl was execptional.
Recognized Excellence - Peter Kronau and Kimberly Cole, our two primary contacts, were always responsive and helpful. I am not sure what the installer's names were (but they were also professional and helpful.
Areas Of Satisfaction - Everyone was pleasant and responsive.
They came promptly and worked professionally, quietly, and quickly.
Areas Of Satisfaction - They met or exceeded my expectations with their promptness. They were very fast getting it installed. It was amazing.
I am happy with the job. It was a good job for a good price.
Areas Of Satisfaction - They were very quick to respond and it was for a good price. The job was done quickly from beginning to end and it was done right.
Still waiting on repair of my deck that was damaged during the install.
Areas Of Satisfaction - Roof looks great. Install was done in a day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Apex Solar Power as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys