I had an issue where the people that did part of the work were not certified. They didn't use a mask or shoe coverings.
The work done is incomplete
I was very pleased with the company!
They provide quality customer service.
They were very professional. They were supposed to come one day but there was a mix up. The manager came himself and apologized which I greatly appreciated. I did like the discounts I was able to get and the men that did the job did it well. I am very pleased with it so far.
I still have unresolved issues with them and I have been trying to fix them for the past two months.
They were efficient and friendly.
It's been almost 2 weeks since I've had my new Carrier furnace installed and after 5 service tech visits (including initial install), it is still not working. I'm just glad that it has been reasonably warm out or my house would be freezing. Note that the last tech that came out could not really diagnose the issue, so he simply told me to turn off the humidifier and replaced the original 4" MERV 11 filter with a 1" cheap fiberglass one, and it worked once while he was here (but not since). And when I called to speak with a service manager, I'm told that they will get back to me, but they haven't yet (called 3 times). So I really can't recommend A.J. Perri at this time. Sorry....
They were very professional technicians.
My technicians, Michael and Brian, were very courteous and professional during the whole install and the work that was needed in my house.
I already recommended them.
I ALREADY DID THE SURVEY WITH THE SURVEY PAPER THE TECH LEFT WHEN THEY FINISHED INSTALLING THE NEW FURNACE.
The crew at A.J. Perri was nothing short of spectacular. They repaired a water leak from the outside into the basement of the house. Excellent job!!!
They wanted to charge 4000 for a repair that was about 500 max according to another plumber.
I have recommended a friend to A.J. Perri.
The customer service was good. They paid attention to the details and gave me updates even though I was not at the home. They followed up with me about the project and recommended future projects to help the house.
Very professional service, good quality work.
If I had to rate my experience with A.J. Perri it'd be a five stars.
Everything was perfect. The job was perfect. Everything was perfect! It was a perfect relationship that worked out well.
Mike was very knowledgeable and helpful, and helped us to make the right decision on the equipment.
They're efficient and very good.
I was very happy with their service.
They are great, easy to work with, and listened to my needs and concerns!
The work is not completed as of yet, so it is premature to write responses to this survey
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of A.J. Perri as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys