Adam Vaillancourt Roofing has excellent project managerment and follow up.
Areas Of Satisfaction - The management of the work team and their preparations were most satisfying to me.
Recognized Excellence - Adam Fortner should be recognized for his exceptional service.
Additional Comments - I am glad to have the Owens Corning quality shingle on my roof.
I have referred them!
Areas Of Satisfaction - I was most satisfied with the level of professionalism from top to bottom of the quote to the ned, it was a great experience!
Additional Comments - We were more than satisfied with them. If we needed another roof we would call them again.
What I was most pleased and impressed with is that they over promised and over delivered. They did an excellent job.
Areas Of Satisfaction - I was most satisfied with the project manager Jamie, he did an excellent job. Johnny was great also. It was ran like a Swiss watch. They showed up early, they did the job on time, there wasn't a mess when they left, and they did what they said what they were going to do.
Current Referrals - I would definitely endorse your company.
Recognized Excellence - I woudl like to recognize Jamie, Katy, and Johnny.
Areas Of Satisfaction - I was most satisfied with the installation crew, I think they did a fantastic job!
Recognized Excellence - I would like to recongize the installation crew for their exceptional service.
Clean & Safe - They left it cleaner than it was before.
Problem Resolution - There weren't any problems.
Appointments & Meetings - They even showed up early.
Areas Of Satisfaction - I was satisfied with their organization, the work itself, and how quickly they did 3 different roofs in one day. They have a plan, they know how to do it, and they're so well organized. I was very impressed.
Current Referrals - I don't know of anyone off the top of my head, but I'm mentioning them to friends and coworkers.
Recognized Excellence - Cory was great with the initial consultatin, and Jamie, the project manager, was fantastic at showing up bright and early in the morning and getting things done. They both did a fantastic job.
Areas For Improvement - They did not fall short in any areas.
Recognized Excellence - Jamie the foreman did a really good job!
The best experience I've had with any home improvement contractor I've ever hired - and I've spent years maintaining dozens of rental properties, so I know a good contractor when I see one. I wouldn't hesitate to use Adam Vaillancourt Roofing for my next roofing project.
The inspection of my roof was thorough, and the review of my repair options was deep and well explained. Work was within 2 weeks, started on time on the day they promised and completed within a single day! Roof looks great and I have full confidence with it.
Areas Of Satisfaction - I was most satisfied with their professionalism and quickness.
Recognized Excellence - Craig, Joe, and Jamie were exceptional.
Areas Of Satisfaction - I was most satisfied with everything. They nailed it to the tee. They treated my home as if it was theirs.
I am extremely pleased with the entire experience. There are very professional and knowledgeable. It is a top notch product!
Areas Of Satisfaction - I was most satisfied with the quality of the material and workmanship and the professionalism of everyone. The job supervisor was excellent!
Recognized Excellence - Jamie was exceptional! He kept an eye on everything and was all about quality. He was easy to communication with! He was top notch!!
Areas Of Satisfaction - I was most satisfied with the appearance of the roof. The materials are lovely. I appreciate the process that Adam follows. His communication, presentation, and background on products really make it an easy process. The front end business stands out to me. It feels like it is going to go well and then it does.
Recognized Excellence - Adam Vaillancourt, Adam Arseno, and Joe were exceptional!
Additional Comments - One of the best things is that the expectations are set very well. Everything is communicated very well upfront. It is a very educational process with the time, pricing, materials, and scheduling. They got to my roof sooner and they were able to get it done in a day.
Adam Vaillancourt was very professional and accomodating.
Areas Of Satisfaction - I was most satisfied with the efficiency, and overall appearnace of the completed project. They did a wonderful job!
Recognized Excellence - I would like to recognize Juan and his install crew for thier exceptional service. Juan was personable and kept us informed as things were happening. He and his crew worked very well together.
We had a really good experience. The crew was easy to work with. They were punctual and cleaned up. We haven't had any issues with their installation. We're very pleased with everything. It's a little bit more money than competitors, but it's worth the investment.
Adam Vaillancourt Roofing did excellent and I was very happy with it.
Areas Of Satisfaction - I was most satisfied with the people who worked on the roof because they did a great job. The project manager was great and communicative. The workers were efficient and knew what they were doing.
Recognized Excellence - I would like to recognize my project manager, Juan. He was excllent.
Areas Of Satisfaction - I was satisfied with their communication and how quickly the work was done.
Recognized Excellence - Adam, the lead guy, was great.
Additional Comments - They were absolutely great.
The roofing project was done quickly and efficiently.
Areas Of Satisfaction - I was most satisfied with the quality of the work and how they cleaned up. They cleaned up very well.
Recognized Excellence - I would recognize the two crew guys in charge. They were excellent, walked through everything completely, and gave answeres to all my questions. They did not mess around and told me everything straight up. I had no problems with them.
Areas Of Satisfaction - They were very professional and quick for the whole process.
Recognized Excellence - Juan, the team leader, was great.
Unusually pleasant company to work with and hire
Installation Crew - One of the best organized and managed crews I have ever seen
Problem Resolution - I had no problems
Areas Of Satisfaction - ON schedule; did what they promised;l clean-up was fine
Recognized Excellence - Craig and JuianVery pleased
Areas Of Satisfaction - They were very customer service friendly.
Recognized Excellence - Korey Fournier was great.
Areas Of Satisfaction - I was most satisfied with how prompt and neat they were.
Recognized Excellence - I would like to recognize Corey, the manager that was here. He was here during the roofing job.
Adam Vaillancourt was very sufficient. They left my home cleaner than when they arrived. The crew knew what they needed to do and did it promptly.
Areas Of Satisfaction - The company did everything I hoped for.
Current Referrals - I definitely will recommend Adam Vaillancourt to anyone asking.
Recognized Excellence - Juan Nunez, Jr. did a wonderful job. Craig Susalka did a great job representing Adam Vaillancourt Roofing during his presentation. Both of these men were key components to how great of an experience I had.
Additional Comments - I am very happy.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Adam Vaillancourt Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys