The company does a great job, they are on schedule and the communication is great. They handled minor issues quickly.
January 2022
In December 2021, A to Z Roofing and Exteriors performed a complete replacement of my dimensional shingle roof, after my roof was severely damaged by a hail storm in late August 2021. I could not be more pleased and impressed with A to Z during the entire project experience.
This opinion is based in large part upon the work of Bree Beem and Tim Webster. Their attitude is one of professionalism and persistence, while being down to earth (real). It showed throughout this process. Bree and Tim both performed superbly.
Bree took the lead on resolving details and other issues with my insurance carrier, alleviating me from having to do so. All items were resolved and the roof and gutter replacement proceeded without disagreement about the project scope and insurance payments.
Tim was the on-site project manager who initially got the ball rolling, explained the process, answered questions, fielded concerns, etc. Either Tim or Bree was my point of contact and one was always available.
The other persons I dealt with, including Corey, Mike and Lorenzo of A to Z, as well as Jesus (vent guy) and his partner, along with the two gutter installers – they all represented A to Z Roofing extremely well.
The roof replacement, gutter replacement and additional vent installation took place quickly, over a two-day period around December 20, 2021. Very quick and complete - the roof and gutters look great!
One final item of note I can point out concerns communication and documentation. Throughout the entire process A to Z consistently provided complete and easy-to-understand reference materials regarding the company’s step-by-step activities. A to Z enabled a personal web site for my specific project. Then, at the project’s conclusion, A to Z provided a complete (PDF format) file of project documents (e.g. complete contract, warranty information, release of lien, etc.) – important project items that were provided as a matter of course by Bree Beem on behalf of A to Z. Again a highly valuable and professional action from A to Z Roofing.
To recap again, the work product of A to Z Roofing and Exteriors, including the actual roof and gutter replacement, along with added ventilation, but also the delivery of needed communication and essential ending documentation package met every one of my expectations.
I could not be more pleased with the work of A to Z Roofing and recommend this company very highly.
Jim Garrison
I use A to Z Roofing & Exteriors all the time, and they do great work!
This company has replaced three roofs for me, excellent employees, work and long lasting roofs.
We received the best treatment from start to finish! Matt Lort was amazing, professional and kind, in making sure we understood the entire process. He communicated enough to make us comfortable with our decision. The roofing team was professional, did excellent work and a great team!
We couldn’t be more pleased! The project manager Tim was exceptional he was there for us through the whole process and got back to us quickly when we had questions. We are very pleased with the quality of there work and that of the subcontractors they provided. They have handled all the insurance paperwork very professionally. We would recommend this company to anyone.
The technicians including the site supervisor did an excellent job. They handled the cleanup very well. I was truly impressed! I live in a rural area. You get nails all over the place, but they were able to 99.9% of the nails. Not only did they replace the roof on my main home, they also did the roof on 2 other structures. There was a barn and a utility shed. All three structures are great! I had new downspouts put on, and I thought it was terrific. The subcontractor they used was johnny-on-the-spot. They bent over backwards to make it a good experience, and I've had a few bad experiences before.
Recognized Excellence - Bret was fantastic. He did the initial work and the company came in after that. All three structures were done well. I think he set the stage for everyone else, because the work he did was great.
Areas For Improvement - I think there was only one question I had. I reached out to the site supervisor when I had that question a few weeks after they were down. He showed the next morning to look and resolved it immediately.
Areas Of Satisfaction - They are always reliable. We use them for everything. We have quite a few rental properties and have used them for our personal ones.
Work started 1 month after quoted date, left debris around my house and left my gutters packed with debris. Almost looked intentional. For the price I paid, I received subpar service, too bad because I hate to be disappointed by contractors.
We are delighted with our new roof and for the very fast, very good work the crew did. Jeremy worked with us all through this project and we found him easy to work with and very professional. Who could ask for more?!
Professional work. On time and budget. friendly and respectful craftsmen. They took care to protect everything around my house and did a thorough clean up when they were finished. It was in all a good experience, I am pleased with A to Z, I would use them again for anything on roof and gutter.
Professional from start to finish.
Just left a message for next door neighbor, Don Banta 1397 Castlepoint Cir, with Tim Webster's phone number!
Great work, great service, and everything went smoothly. It was perfect.
They were just terrible.
Very nice roof!! A to Z patiently presented all my options. They payed attention to details and I am very impressed with the efficiency and craftsmanship.
Areas Of Satisfaction - Paying attention to details and making sure that the job is done right.
Additional Comments - I will recommend A to Z to others and continue to use A to Z for all of my projects.
They started late since they were finishing another project and had to finish the following day, but the work and materials seems to be of quality. They handled submission to insurance for discount in premium for hail-proof shingles without me needing to do anything. Only complaint is that they placed boards against my garage door (for protection?), but seems to have caused problems since with the garage door opening. It now often gets stuck part way up and I have to reopen/close more than once to get it to open all the way.
Everything is good. The company's very good--number 1.
Additional Comments - The office staff was great to work with- understanding that we needed to wait to pay until insurance came through. Very professional in their communications with me- what to expect the day the work was done, precautions to take etc. We were not actually home when the roof was done, but all was cleaned up by the time we got home.
We asked for hail resistant shingles and that is what we thought we purchased. We sent the paperwork to our insurance company to get a discount. Turns out we did not get the right shingles. We got charged the correct price for the shingles we got but we were totally misled during the process. It was so irritating since we said upfront we wanted hail resistant shingles. This is the first roof I had replaced and was relying on the salesman to provide what we asked for. I was shocked that our roof did not have the shingles we wanted to purchase. So frustrating.
A to Z was fantastic from start to finish! They got our insurance company to cover the entire roof, installation and clean up was SUPERIOR!! Our experience was 10 for 10! Absolutely OUTSTANDING!
Likely To Recommend - I will ALWAYS recommend A to Z! A to Z was fantastic from start to finish! They got our insurance company to cover the entire roof, installation and clean up was SUPERIOR!! Our experience was 10 for 10! Absolutely OUTSTANDING!