Less than 1 year later, the water damage has started again in the exact same place it was suppose to be fixed.
Excellent service. Knowledgeable and skilled Staff. Very happy with the company.
Extremely thorough job.
They are very thorough, very caring and very invested in the job.
The workers were great; they worked hard on it and did a good job!
Wright Way made it very simple to understand with clear explanations and set proper expectations.
Wright Way Cleaning was comprehensive, and I am delighted with their quality of work.
He was good at searching for the specific thing he searched for, but informing the client completely he wasn't as good at. The drywall he tore down, he didn't put back up, so I got stuck with an expense that could've been avoided. He said he didn't specialize in repairs.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wright Way Cleaning & Restoration LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys