From start to finish, the process was transparent and trustworthy!
Wood Wise far exceeded my expectations (and I am known to have high expectations). I was worried how we would navigate in home construction during the pandemic, but all the
Wood Wise was always prompt; they did what they planned within the timeframe that we discussed, always, and they were always very thoughtful to minimize the inconvenience to us with no having the house in a state of construction.
I'd recommend them to anyone!
Improvement Suggestion - We had a good experience.
Additional Comments - We thoroughly enjoyed the process and look forward to working with them again.
It has been a year since we completed our project with Wood Wise. We love everything they did and have had several friends use them for their own projects. They are efficient, creative and made living through a renovation manageable. I highly recommend Wood Wise!
We were extremely pleased with the quality of the work. They were very accommodating, they were very much perfectionist. Even the subcontractors made us feel very comfortable. They also came in under budget. A very good company.
Client For Life - Woodwise did an excellent job throughout the entire process of our remodel and addition. The work was completed on time and on budget. Everyone involved in the project was very pleasant to work with. The finished product is beautiful. We would recommend Woodwise to anyone.
Improvement Suggestion - I would love to see some waste materials recycled - e.g. the cardboard boxes the cabinets were delivered in.
We have already recommended Wood Wise and would be glad to be a reference. If we knew at the beginning what we know now, then we would not have been concerned with the process. All went very well.
Professional & Organized - From the design to the final product, the Wood Wise team was professional and organized. They listened to our concerns (e.g. needing a washer and dryer) and accommodated our living in our home while the majority of it was renovated.
Schedule - We added scope such as exterior painting and stair railings and Wood Wise was able to accommodate with limited change to the schedule.
Budget - Any increase in cost was due to our adding scope. Wood Wise always informed us of the impact before proceeding.
Construction Quality - We could not be more thrilled with the quality. We found the entire Wood Wise team driven to excel. Much thought and care were given to meeting our objectives from the art niche in our master bedroom, dog gate for our new deck, and bookcases in our book nook - all exceeded our expectations.
Problem Resolution - We had an issue with the fireplace stone and Wood Wise worked with the supplier to ensure we got the material needed for our installation. We love our new fireplace!
Clean & Safe - Ben was great making sure that job site was kept clean every day. We were living in our home through the majority of the renovation and everyone was respectful of our being there and kept our home clean and safe throughout the renovation. They were nothing less than remarkable.
Trust - We had concerns about committing to a large remodel of our home. Everything we hoped to achieve has been done. We could not be happier with the final product.
Punchlist - The punch list was fairly small because as we saw things, Wood Wise took care of it right away.
Dust & Dirt Control - We lived at our home throughout the project except for the week while floors were sanded and stained. Wood Wise was excellent in working with us and letting us know what to expect and keeping it so that we could function through out the remodel.
Value Received - We love the design and the work that Wood Wise provided. We feel it is the best money we have ever spent.
Design Solutions - Kathy was incredibly patient and helpful throughout the process. She is an ace at narrowing the selections so that it is not overwhelming. Also, Kathy is wonderful at listening to our wishes - even when we didn't agree! We could not be happier with the design work that Wood Wise provided to us.
Selections - Kathy was excellent to work with. We thought it would be hard to make decisions, but it went smoothly throughout the process.
Subcontractors - All of the team was great from plumber to the electrician, from the stair expert to the cabinet builder, from the tile setter to the fabulous team of painters that painted our home both inside and outside! And the framers were excellent - we love our new deck!
Employees - Everyone was wonderful, courteous and professional. Wood Wise has an excellent team and a great approach to making our experience positive.
Client For Life - We have phase 2 plans and would not consider working with anyone other than Wood Wise.
We had a wonderful experience with Wood Wise. They were professional, helpful, responsive, and their work is high quality. They helped us make decisions that made sense for our budget and long-term needs. Their subcontractors are also excellent and very knowledgeable. We were very pleased with the whole experience and would highly recommend them to anyone.
We have already recommended wood wise to friends, family, and neighbors, and we plan to contact wood wise for future projects in our house.
We were absolutely satisfied. We would definitely recommend them to anyone. They are great people and easy work with.
Our experience with Wood Wise was exceptional. This is our second remodeling experience with Wood Wise and I am so pleased that we selected them both times. We value the staff -their professionalism and their ability to design and construct a quality product. We highly recommend this company.
I would highly recommend the company, they are very courteous and quite professional. I can't say enough about how professional and kind and courteous the staff was. They left everything as clean as they could and I knew everyday what was going to be going on. They were always in touch with me and I appreciate that kind of service. I got the best in workmanship from all the subcontractors. It was a great relationship.
The entire experience was wonderful from start to finish. We just love our new covered back porch and this is where we live now !
Working with Wood Wise on our kitchen remodel was a wonderful experience. After listening closely to our ideas and concerns, Kathy provided several design options, and melded them into the final design. Kathy then accompanied me when choosing sinks, faucets, lights, etc., and helped me stay within allowances and get fixtures I love. Ben, the foreman, kept the job going and promptly addressed any and all questions and concerns we had about the job. Greg, Wood Wise's master carpenter and man of many talents, was here almost every day and was always professional and friendly, and customized things so I ended up with exactly what I wanted. The subcontractors were professional and almost always left the job site clean (if it wasn't up to his standards, Greg cleaned up after them). We had the work done over the holidays, and they told us it would take a while (it did), but there were no surprises regarding schedule or budget. At the end of the project Hank, the owner, came by with a goody bag of wood floor care products, etc. Wood Wise is not the cheapest, but they are the best.
We're very pleased with our new Wood Wise kitchen. Kathy did a great job with the design. The work was completed on time and on budget. Whenever we had a question or concern, it was handled promptly. We would definitely work with them again in the future.
We have used Wood Wise Design & Remodeling on multiple projects and have been impressed with their professionalism, creativity, work quality and customer focus. We would recommend them without any reservations.
We could not be more satisfied with the entire experience of the construction of an addition to our house. All of the people at Wood Wise, including the subcontractors, were professional, friendly, courteous, and prompt. The selection process was made easy with guidance from Kathy. The project manager, Ben, was extremely organized and always was on top of the smallest of details. We looked forward to talking to him each day. He really kept the project rolling. We can't say enough good things about Hank and the entire Wood Wise team!
Review - We could not be more satisfied with the entire experience of the construction of an addition to our house. All of the people at Wood Wise, including the subcontractors, were professional, friendly, courteous, and prompt. The selection process was made easy with guidance from Kathy. The project manager, Ben, was extremely organized and always was on top of the smallest of details. We looked forward to talking to him each day. He really kept the project rolling. We can't say enough good things about Hank and the entire Wood Wise team!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wood Wise Design & Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys