Everything was great.
I was not informed as to what kind of window I would get. I had a window installed that the seams were terrible, another one with the lock not working and one broke within two months. We never received a call back from the owner Bill, about fixing claim and warranty issues.
The monthly bill goes down and they practically pay for themselves after a couple of years.
Work was timely and workmanship was very good.
Exceptional service and products. Would definitely recommend to anyone in need of Windows or siding.
Everyone we’re on time for initial meeting. The installation was a breeze and the installers cleaned everything and removed the other windows
I'm very happy with the product we received.
The only thing I can say about them is they went above and beyond. They did a great job. We're very happy with them.
They just did a great job!
They are reliable. This is the second time we have used them. We have been pleased every time. We got windows done the first time, and a door and windows done the second time. They have been perfect. The installation was very timely.
It was a very pleasant experience ☺ 8
We are very happy with the windows and sliding patio door that we recently purchased from Window World. However, we were quite disappointed with the installer and his lack of attention to detail in the installation process. We did let our concerns be known and after several attempts at correcting the concerns, we are satisfied with the end result.
Everything went pretty smoothly and the installation was great. It took them a while to get the windows in but that was all because of COVID. I don't hold that against them.
Window World of Oklahoma City doesn't stick with their price. They kept going up. I got a quote of $4,000 then I got a price of $6,000. They kept going back and forth. I felt like they just wanted me to get a color that costs more. At this point, Iwas just ready to get the house done. We already invested a lot into this house. They don't honor their word so I'm very leary of using them again. The first estimate was $4,700 then it kept changing. If you can't stand by your word then that's bad for business.
They were professional, clean and did the job in a timely manner.
I would advise anyone going into a contraption agreement to read their contract very carefully.
The people who came here from Window World of Oklahoma City were extremely courteous, clean, and nice.
Great windows and work! They were superfast.
All aspects of our experience were exceptional. Knowledge of product, customer service, installer skills & attention to detail were well above average.
All of the staff and crew were very professional and courteous!
Very effecient installation by the installers. Included me in on details of what they were doing and how they were doing it. Enjoyed being included in the step by step installation process. Very please with the quality of work and the quality of the door.
Great work overall. However, the job was supposed to take 6-8 weeks. Instead it took 3.5 months.
They delivered everything that was promised. They were quick and efficient. We are happy with our windows.
Highly professional work done when promised.
They called me before and after to make sure I was satisfied. They were very polite and wonderful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Oklahoma City as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys