They did a great job and I love the windows.
They got it installed faster than expected.
I was most satisfied with the overall quality of the materials.
I would like to recognize the salesman. I used them three different times on three different jobs. Every installer and the same salesman did exactly what they said they would do every time. I would not have changed a thing.
I was very impressed by the professionalism of the company. They did exactly what they said and when they said they would do it and very rare today.
Everything was excellent.
I was pleased with everything and plan on using them again.
They met or exceeded my expectations with the quality of the workmanship. It was really good.
I love my new kitchen. I had excellent advice about possible choices and was also easily able to incorporate design ideas of my own. Merrill even helped me work with a tile conpany from the West Coast when I wanted a special boarder.
From the sales staff to the installers, these guys really seem to know their stuff. I couldn't be happier with the windows and doors I had installed.
We were very pleased with the job and plan to use Hopkins & Porter again. Our project manager, Todd McFee, and job foreman, Juan Espinosa, were both outstanding.
I was very pleased with the quality of the picture window installed and the care and cleanup process used.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Delmarva as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys