We’ve worked with White Crane on several projects and would again in a heartbeat. Their customer service, creative vision, and collaborative approach lead to amazing results.
They were amazing in every possible way. They were communicative and did high-quality work. I will definitely use them on our next project.
Lack of visibility to pricing and scheduling and an overbearing designer.
Good quality work.
The chaotic nature of the project management left White Crane having to fill gaps with limited information. It was not a seamless transition and unexpected.
We are happy to recommend White Crane to others, we love our remodeled first floor and had a positive experience overall.
Absolutely! Thank you for partnering up with us and being understanding as we learn the construction process
We have actually recommended White Crane to a few friends.
We will definitely recommend White Crane for a bid, with guidance around how to plan project details.
We didn't live in the house during the four month renovation, but always felt like our house was in good hands. We're delighted with the result, and love our new home.
We were very impressed with White Crane. Most surprising was how efficient the whole process went for such a robust project.
The White Crane Team and Trade Partners were all very professional, knowledgeable, creative, and helpful through our remodel project. Because of the multiple facets of our project, the coordination of the multiple trade partners proved challenging at times. However, overall the White Crane Team met and exceeded our expectations and we’re super happy with the outcome of our project!
White Crane was phenomenal to work with on the renovation of our half story. Their attention to what we wanted and expertise on what would work best for the space was genuinely appreciated. We look forward to working with them again!
I cannot say enough about White Crane's team! Their attention to detail and insistence on quality left me amazed! Everyone was very professional, friendly and clean throughout the entire project. Donella designed a terrific plan for my kitchen and powder bath and really helped me pick out the proper finishes. Bill managed the process beautifully and kept me completely informed along the way. Should I have the need, I will use them again in an instant....no need to look further!!
Overall a very good experience. We enjoyed the process with White Crane.
Good communication, stayed on budget, and completed on time. Their designer, Nancy, made the whole project look great.
We are very satisfied with our recent remodel, enjoying it every day and especially through the holiday entertaining season. We are always proud to tell friends that White Crane deserves the credit for our wonderful renovation!
Likely To Recommend - Definitely! A custom design build team. Priced like one and delivers like one. We are very satisfied with our recent remodel, enjoying it every day and especially through the holiday entertaining season. We are always proud to tell friends that White Crane deserves the credit for our wonderful renovation!
White Crane and trade partners designed, sourced a unique tile and installed the tile within our Church. Even though, funerals and other Church services got scheduled in a supposed two week "blackout" tile installation period, White Crane and their partners were extremely flexible, hard working and very professional in dealing with these "hiccups". They even got the project done several days early!!
I would highly recommend White Crane for any of your remodeling needs!
Areas Of Satisfaction - Stayed on time, which was amazing, even when a couple things came up.
We had a fabulous experience with White Crane, from our first meeting all the way thru final inspection. Our designer listened to what our family wanted out of the space and began dreaming up the design on our very first meeting. She guided us thru all the decisions and helped us make choices with our budget in mind. Our project manager didn't miss a day at the work site. He dealt with issues before they even came to our attention most of the time. The trade partners were delightful to have in our home- friendly, knowledgeable, and efficient. While we heard many friends warn us that home renovation is grueling, we had the opposite experience; other than some dust and site protection that inconvenienced us, we thoroughly enjoyed being a part of this project. We couldn't be happier with the final product or the experience!
Areas Of Satisfaction - We can't think of an area were we weren't satisfied. Bill's attention to detail comes to mind as a truly standout commitment, but Donella's ability to design exactly what our family needed and the trade partners' friendliness also exceeded expectations.
Working with White Crane Construction was a great experience from start to finish. The design team was great and thought of solutions, ideas and finishes that never would have occurred to me on my own. Donella's design and leg work in finding options for us was invaluable!!! Once construction started, work progressed according to schedule. There were very few unpleasant surprises along the way because the team prepared and thoroughly assessed my house (& all its issues) in advance. Our project came in on time & on budget. We could not be happier with the results.
Areas Of Satisfaction - Most satisfied with the fact that they were on time and on budget. They worked with us through whatever design changes were made and they were very creative and professional in executing them.
Areas Of Satisfaction - The design and the responsiveness of the entire project team was outstanding! The trade partners were very skilled, efficient and considerate.
White Crane Construction is a dream home team and we have nothing but praise for this amazing remodeling company. We spent years trying to find a builder who could give us an honest, accurate estimate of what adding on to our home really cost. There were not any surveys or pre drawings need just an honest discussion of what was truly doable within our budget, signing the contract was a very easy decision. Katie Jaydan, knows her stuff and turned our Houzz book into a beautiful reality! The building process was easy, we even stayed in the home through it all during the winter with kids and a dog! The project was completed on time and under budget. Every bill we got was exactly what we were told it would be in our building contract and we were never charged a penny more–actually one payment was even lower because we had removed some cabinets ourselves. Every sub that worked on our home was polite, on-time and very knowledgeable, doing their job because they wanted to and doing it well. Many of them were the owners of their own businesses. Any issues that came up, and they were minimal, were quickly resolved the next day. It has been almost exactly one year since our addition has been complete, every day I walk into our kitchen I am so happy with the new space and would totally do it again with WCC.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of White Crane Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys