Vision Design Build Remodel did an excellent job on our full kitchen remodeling project and we couldn't be happier. The staff was professional, yet super friendly and their work was phenomenal! I would highly recommend them to friends and family.
Areas For Improvement - We were not disappointed in any way.
Areas Of Satisfaction - The overall work and the project's end result was fantastic. We love our new kitchen and their team made the whole thing a wonderful experience.
Additional Comments - Our experience with Cody, Robbie, Eric and all of their subcontractors could not have been better! We will definitely be using them again in the future and will recommend then whenever possible.
Having previously worked with Vision Design I knew going into my bathroom remodeling project that I was going to be dealing with professionals who valued my time, budget and ideas. Vision Design worked one-on-one with me to ensure that I was aware of the industry's new ideas, designs and options. Vision Design's attention to detail and dedication to customer satisfaction was unparalleled and included visiting home improvement stores and local area craftsmen who provided ideas and materials to complete the project. I was assigned a project crew manager who was dedicated to ensuring my satisfaction. I always knew the time and day they would be working and projected dates for completing the various jobs, i.e. carpentry, plumbing, electrical, etc. There were no surprises everything went as anticipated. The renovation and remodeling of the master bathroom far exceeded my expectations. I no longer have just a bathroom. I have a master bathroom that I love to look at, spend time in, take pictures of and even show off. Thank you Vision Design!
Areas Of Satisfaction - ProfessionalismCraftsmanshipDetail OrientedTimelinessCleanlinessDedication to Customer Satisfaction
Lead Source - Previous satisfied customer!
Additional Comments - I recommend Vision Design Build Remodel to anyone who is planning to build or remodel. Vision Design delivers what they say they are going to deliver. There are no surprises. No hidden costs. What you get is professionalism, personalized service, quality workmanship and dedication to detail no matter how big or small the job.
Working with Vision Design Build Remodel was a very positive experience. I highly recommend their project approach, and feel that we benefited greatly from undertaking that initial planning phase. After that, the work proceeded according to plan, and the end result is a bathroom that is more beautiful and which embodies what I wanted more than I could have imagined possible!
Expertise - I particularly appreciate the planning phase. I like getting all possible details in place before the actual work begins, and having some comfort in the cost of the project.
Problem Resolution - Example: while replacing toilet in guest bath, it was discovered that there was an issue with some rotting of the floor.= around the seal. It was unknown how much of the floor was affected. Working with the plumber, it was quickly determined that it would not be necessary to replace the entire floor system, just reinforce the existing floor around the toilet seal with various methods. The work was completed by the end of the day.
Clean & Safe - They did an amazing job of this, especially considering the work was done over the holidays, and while there were guests in the house.
This is a company that I would highly recommend to any one that is looking for any type of remodeling or building.
Construction Quality - The quality of the workmanship and materials far exceeded our expectations.
Clean & Safe - The crew cleaned up every day that they worked and always had a safe way for us to enter our house since the project required demolishing our existing front entrance.
Areas Of Satisfaction - Our entire experience with the company was extremely professional. We knew what we wanted to do with our project but could not envision exactly what was needed and what we could achieve. Cody's design of our garage and front entrance is better than we could have ever imagined. The materials and workmanship were superb. His suggestions as the project progressed enabled us to get the finished look that we wanted.
Lead Source - We did an extensive online search for a company that could not only do the construction piece of our project but could actually do the design part since the project was a dramatic change to what was in place. After looking at projects that they had completed and read reviews on all the sites we could find, we went with Cody and his company.
Additional Comments - We would highly recommend this company for any construction project that you have. Their attention from the largest to the smallest details and the quality work they do surpassed any expectation we had for our project.
Areas Of Satisfaction - I was satisfied with their commuinication it was wonderful between us and contractors. He was quick to resolve problems and issues that we had. The staff and crew were very friendly and very respectful of my husband, me, and our home. We feel that Lee Gunderson went above and beyond on anything that we asked or suggested.
Additional Comments - I would like to recognize Cody Bird the contractor and owner and his crew for the wonderful job that they did.
By far, this was the best experience that I have had with any company in any business in my adult life.
Areas For Improvement - There were no shortcomings in my experience.
Areas Of Satisfaction - Professional top to bottom. There was never a question or doubt that the job would not be completed with complete quality and satisfaction. The more I dealt with Cody, the more confidence and trust were gained.
Additional Comments - My rave review may seem over the top but I assure you this is how we felt and our satisfaction with the whole experience could not be higher. This level of customer service and satisfaction should be mainstream but sadly it is not. The ultimate endorsement is if you would use a company again. I can assure you that we have long term projects planned and I will be only calling Vision Design, they have earned my trust and business.
Vision Design Build Remodel was top notch from the beginning. Cody and his staff were unbelievable communicators and went above and beyond to make sure the job went smoothly. Any changes that we asked for during the building process were handled and all work was performed above our expectation level. I would not choose any other group to do any future projects I have. I highly recommend Vision Design Build Remodel.
I will be using Vision Design Build Remodel when needing a contractor. Cody and his team are professional, courteous, and do a great job at a price that was appropriate for the job. I will definitely hire this contractor for all of my future needs.
Areas Of Satisfaction - They completed the job faster than the time line estimated and at a price that was reasonable and appropriate for the job.
Areas Of Satisfaction - Being able to talk to people about my concerns and having them listen. They cleaned up every day and did everything possible to reduce dust/dirt. Were willing to work with my limited budged. Offered different options to help reduce costs where possible.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alair Homes Hickory as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys