About this company
Virginia Restoration Services
We specialize in emergency fire, water and smoke damage response as well as complete reconstruction services. A locally owned family business, our goal is to provide you with the special attention that you need. Serving Richmond and its surrounding areas, VRS’s name is synonymous with quality workmanship and uncompromised service. Show more
We specialize in emergency fire, water and smoke damage response as well as complete reconstruction services. A locally owned family business, our goal is to provide you with the special attention that you need. Serving Richmond and its surrounding areas, VRS’s name is synonymous with quality workmanship and uncompromised service.
Len Phillips, owner, has been in the building industry since 1996. He has built his company name by meeting and exceeding client’s expectations. No home restoration job is too big or too small to get our quick response and quality renovation and home restoration services. Hide
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Reviews 138
View allGeorgia C.
Thank you for a job well done in a timely manner and great people to work with.
Customer in Maidens, VA
The lady that came out here and worked on my home was very nice and a good gal.
Customer in Richmond, VA
Additional comments
Areas Of Satisfaction
They met my expectations.
T.J.&.
The price was unconscionably high. I suspect they can get away with that because they usually bill insurers and not individual homeowners, as was the case with our job.
T.A.&.
See previous comments.
Riyazali M.
They're really prompt and we're really pleased with that!
Broschart C.
They handled every aspect of the job professionally. They made sure that everything was done in a timely manner. They made sure all my needs were addressed. Everyone that came to our house were polite and professional.
Corbin L.
These people are awesome. I highly recommend their service.
Bailey E.
They are real nice. I am really satisfied.
Colan D.
Personalized and professional service that completes the job in a timely manner.
Zeng D.
Virginia Restoration Services is like dealing with a human being, which a lot of other contractors lack. I feel like they were more concerned with my situation and helping me out.
Weindel P.
We had them do the clean up and they were fantastic.
Brown C.
I was well pleased with the job! It looks like a brand new house on the inside.
Loving J.
VA Restoration was quick and reliable, even to the point that all of the work they did for me was completed while I was on vacation. No issues at all. I would definatly recommend them to friends and neighbors.
Shaia R.
Great to work with and extremely knowledgeable
Clayton S.
I was very impressed with the person who did the mitigation. I liked that they were on time, and noticed things that I as the homeowner didn't recognize as one of the issues. I am very pleased that they checked the drywall for wetness and all the other issues that is possible.
Additional comments
Improvement Suggestions
I don't have any suggestions. You were beyond what I was expecting. You gave me recommendations, provided me options to find people for repairs, and I thought it was nice.
Felice L.
No comment.
S.J.B.
We live in a townhouse that had a pipe burst while we were away. VRS came and remediated the water issues promptly and effectively. After being contracted for repairs and changes, we were given a schedule for the work. It was to be completed in about 4.5 weeks while we were out of state. Upon our return, the workmanship on the tile, carpet, spackling, and painting was unsatisfactory and minor parts were incomplete. While the work was redone and satisfactory, it took an extra two weeks. VRS's resolution for these issues was $250 + $50 for breakage taken off an almost $15,000 bill that didn't include the water mitigation bill that the insurance company paid directly to them.
Sarah P.
They were professional and did a really good job.
Good R.
Virginia Restoration Services is very easy to work with.
Rebecca G.
I already have recommended you.
Kevin S.
At my house within hours. Made pur experience as pleasant as possible
Teresa H.
STAY CLEAR OF THIS COMPANY!! The entire process with VRS was unprofessional and a nightmare. Only one superintendent to run all the jobs, there is not enough time for me to address all the issues and problems I had with VRS. Never not one time was I contacted by the Owner to address issues and or to find out how the job was going and if I was satisfied with the process.
Galen G.
It was phenomenal service. There was excellent communication from the very beginning to the very end. It was handled one hundred percent professionally. They kept me in the loop every step of the way.
H.P.&.
They were pleasant and professional.