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We had our patio installed last month and are very happy with it. The quality of services provided to ensure our project was complete was handled professionally. Our sales rep Joshua and project manager Troy both were exceptional communicators and followed through to the end to ensure we were satisf... more
Great company to contract. I would recommend them anytime.
We just love their work! They are very professional and did a beautiful job.
Jenkins restoration provided quick covering of a whole in my skylight due to hail. Their work lasted until the real repair was started.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Vaussa as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys