Amazing, RJ diagnosed the problem of a leaking refrigerator over the phone, and brought the new part with him ,patiently explained the problem, I was so happy with the service, will happily recommend this company .
Ultimate Appliance was on time, evaluated a simple repair rather than trying to sell me a new washer. RJ is a Kenmore trained repair person who is extremely competent and personable. They will always be my first call for appliance repairs.
Types of work - Washing machine was not emptying water.
Recognized Excellence - As I said above, RJ, the technician is excellent.
Areas Of Satisfaction - Very pleased with timely, honest, professional service
Types of work - Dryer
Recognized Excellence - RJ was very cautious during COVID-19 when cleaning my dryer.
Areas For Improvement - He was great
Types of work - Appliance Repair.
Additional Comments - The charge was ridiculous. It was very absorbent. He was here less than 30 minutes and charged me $210.00. I think this is criminal. It was a very easy job and the tube cost less than $10.00, Doctors don't make that much.
I found the technician to be very personable. He was efficient, talented, and called ahead of time. The prices they charge are fair as well.
Recognized Excellence - I would like to recognize my technician and the person who took my initial call for their exceptional service. They were both excellent.
Areas Of Satisfaction - I was most satisfied with their knowledge and ability.
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Additional Comments - Tech had a lot of experience with Paykel & Fisher dishwashers. Troubleshooter promptly. Ordered Part and repaired without issues. I would highly recommend this company again. RPN Property Holdings Inc.
Fast and efficient
Ultimate Appliance & Services are extremely professional, on time, and give great advice.
Awesome. Completely reliable, dependable, and professional. Delivered beyond my expectations. I would recommend to friends, family, and anyone within the Southeast FL area.
My technician was awesome. He was personable and went out of his way to get us an element before Thanksgiving. He definitely went above and beyond.
Ultimate Appliance & Services of South Florida is very efficient, professional, reasonably priced, and punctual.
Same day service, knowledgeable, great price
I was very satisfied with the person who came. He did a very good job and was thorough.
The technician that came out was very helpful!
Ultimate Appliance & Services of South Florida goes above and beyond.
They came to fix my refrigerator, but also looked at a dishwasher problem and fixed it right on the spot.
They are very professional and courteous. I would call them again if I needed anything.
He was on time and the job reasonably priced.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ultimate Appliance & Services of South Florida as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys