The sales process was exceedingly tedious, with Top Priority or Home Depot demanding acceptance of redundant and detailed documents. Since the work had already been paid in full, this was tantamount to being mugged in the street. The work however was top notch, and in the end that is what we will remember. But I still hate your lawyers, and this will leave a shadow on your name.
Top Priority Counter top Professionals was fantastic. I found them through Home depot and because of that i had a lot of scheduling problems with them because of Home Depot.
Top Priority Countertops was wonderful. We have worked with many countertop specialists before and have had good luck with most but they were definitely the best we have had. My daughter-in-law is a project manager and she was impressed by the work they did and how great it looks.
I'd say a 4, because I haven't had anyone to compare to. There may be better service out there, but since I went through Lowe's I wasn't given a choice. I was told that was who was coming out.
They expected the finish in the afternoon and there were some issues along the way so they had to return on a Saturday morning. That is not an expected work day but they came in cheerful and completed the job.
They are professional and have good customer service.
The initial demo was great, the installation was great but the in-between work was done very poorly.
They came on time and were friendly and neat. The countertops look great!
Very professional employees
This has been a difficult review to submit so for the sake of fairness, please read this entire review. Our project consisted of granite countertops, full height backsplash, a knee wall and bathroom vanity top. Many mistakes were made during our project that resulted from faulty measuring and what I must assume was poor communication and/or plan reading. Many trips were needed to correct the mistakes and if I were a less patient person and was on a fixed timeline, this would have likely become a big issue. Although mistakes were made, we were assured that everything would be corrected - and they were true to their word. The final installation is wonderful and my wife and I are very pleased. In overall view of the total project, we cannot provide a five star review, but wish to strongly convey our respect for a job fully completed.
They showed up on time and they did a good job. After everything was said and done, it was an attractive counter top and you couldn't really see the seams.
They did a very good job. They were very helpful.
I was impressed with the accuracy of the measurements. Everything fit like a glove when I put my appliance in.
The installation was very professional
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Top Priority Countertop Professionals as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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