We loved being able to customize the house to our liking.
We are extremely happy with our new home built by Todd Homes and will definitely recommend them to friends and family.
I was most satisfied with the timeliness of the project.
I will not recommend them because of the issues we had and the layout of their floor plans and also the landscaping was a big issue.
I was most satisfied with the kitchen size.
I was most satisfied with the responsiveness in regards to emails when I have had questions or concerns. Todd Homes are pretty quick to respond.
It is a nice home.
I love my home from Todd Homes! The staff always responds to my requests quickly and courteously. I would recommend Todd Homes to any of my friends wanting to build a quality, affordable home!
I was most satisfied with Ron sharing the exact cost of anything we wanted to add. Ron was able to explain usually within minutes what our idea would cost. I also really liked the flooring guy and the carpenter (Doug?). They were both happy to explain what they were doing and took pride in their work.
Communication was excellent. Ability to work within my budget and still build the house floorplan that I liked.
All in all I am happy with the build.
I could not believe the garbage left in the yard. We have been in the house for 3 months and there are still outstanding issues that have not been resolved or given a completion date. I am still finding issues that they blame on subcontractors. We love the home but these issues seem to have no end. We still don’t have a lawn that was promised last week.
Workmanship and our Representative Kyle was wonderful.
We just put in all new windows in our house and to say this hurts me but all the other new windows we put in our self are not as good as the 2 big windows that Improve It put in. The 2 windows are made so well that our living room is very air tight now. Your QUALITY is much better than anyone could... more
For the second time in the pst couple of years we called upon The Glass Guru for assistance with cloudy windows. They did a fantastic job and now all of our windows in our house look brand new!
Not a good experience!!! Ended up paying half and got nothing for it. We hired another to do the work.
The commercial division was extremely professional, with a large flat roof it is hard to see the work being done, yet I received pictures throughout the job, showing all aspects of the trouble areas and how they were being fixed.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Todd Homes LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys