overall the quality fo the construction was very good -
We love our new house. The Pecoy folks were professional and did a good job, even though they were stretched pretty thin at times. Take the time estimates with a grain of salt. Or two.
Pecoy builds extremely high quality homes, however their customer service is lacking. A few good hires could turn this around in no time, but our experience was not what we thought it would be.
Professional staff. Good communication. Reall6 happy with the results!
Areas Of Satisfaction - Professionalism of staff and adherence to schedule.
Recognized Excellence - Todd. He was very attentive to our needs and was a pleasure to work with.
Recognized Excellence - I would like to recognize Steve for his exceptional service.
The Rhino Shield crew were friendly, thorough, and efficient. They came when they said they would and did what they said they would do, and provided some unexpected extras as well. They were very neat.
Steve and Tova were fantastic to work with from day 1. It was clear from the website that Steve is an expert and has his own high standards...and we felt that expertise throughout the project. Tova was enthusiastic about helping us with all the design aspects and took the extra time to help us pic... more
We worked with a very knowledgeable designer. Her product recommendations made our shopping experience much, much easier. Room drawings were also extremely helpful for the various tradesman working on the project.
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