overall the quality fo the construction was very good -
We love our new house. The Pecoy folks were professional and did a good job, even though they were stretched pretty thin at times. Take the time estimates with a grain of salt. Or two.
Pecoy builds extremely high quality homes, however their customer service is lacking. A few good hires could turn this around in no time, but our experience was not what we thought it would be.
Professional staff. Good communication. Reall6 happy with the results!
Areas Of Satisfaction - Professionalism of staff and adherence to schedule.
Recognized Excellence - Todd. He was very attentive to our needs and was a pleasure to work with.
Recognized Excellence - I would like to recognize Steve for his exceptional service.
I emailed pictures of the work site with all the damaged plants. The work was done very, very quickly and now there are bubbles and peeling of the paint. I emailed again but never got a response from you. They spent less than two days on the job and it was a man and his father and mother.
The design services were exceptional. Tracey the designer was very knowledgeable and did a great job.
I didn't know who they were so I took a leap of faith from Sunrun. They did a terrific job. A week later we had torrential rains and not a leak in sight, so I believe they did the job very well.
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