The B.O.L.D. Company

Additional Comments

Everyone has been very accommodating so far. I am very pleased with the work that has been done so far.

Areas For Improvement

The entire project turned out great, after a lot of work on everyone’s part !

Areas Of Satisfaction

Skilled workers, and the management of the construction process.

Lead Source

Previous contact years ago, looking for homes.

Additional Comments

Thank you to everyone who worked on our project, we are enjoying it tremendously !

I highly recommend them.

Likely To Recommend

I do!

Areas Of Satisfaction

I was satisfied with the whole project.

Lead Source

They were the original builders of the house we bought.

Additional Comments

They are a great company!

I have been a highly satisfied B.O.L.D client for years. Our latest project was a total kitchen remodel, plus adding hardwood flooring to our kitchen, dining room, and family room. I explained my vision, and Mike and Janet designed the space beyond my expectations. The quality of the materials from the flooring, cabinetry, appliances, and lighting was high. Paul and Bobby were exceptional in the workmanship and overseeing the detail of the project execution. I received a project plan that met my budget, and during the project I was given the guidance to ensure I stayed within by budget range. I love my new kitchen and flooring, and I highly recommend B.O.L.D.

Areas For Improvement

none

Areas Of Satisfaction

All

Lead Source

Have been friend and client for several years.``

An exceptional job was done. Janet, Mike, Paul, and Bobby were great to work with.

Areas Of Satisfaction

I was most satisfied with the planning and orchestration of every detail of my project.

Lead Source

I heard about them 10 years ago when we thought of building a house with them.

Additional Comments

They treat you like family.

Site Security

Building shell has been constructed and care has been taken to make sure doors are secured from potential damage due to wind.

Construction Quality

Excellent attention to quality has been demonstrated to date.

Areas Of Satisfaction

I was satisfied with their use of the project management information system called co-construct, it was very helpful

Lead Source

I heard about The B.O.L.D. Company through an architect in Atlanta.

Additional Comments

The overall experience was wonderful.

Recognized Excellence

The whole staff did a terrific job. From the initial contact through the construction and warranty, they've all been terrific.

Additional Comments

We've been very happy with the home and happy with the warranty process.

Areas Of Satisfaction

I was most satisfied with The B.O.L.D. Company because of the project management system PMIS.

Lead Source

I am an architect in Atlanta.

Recognized Excellence

Everyone was great to work with

B.O.L.D. builds the best custom home on the market. Their approach to the home building process is very organized, thorough and professional. We would highly recommend them to anyone looking to build a new home. Their process, attention to detail and workmanship is unmatched.

This is the 2nd home we've built with BOLD. They have also done some renovations for us. We trust them to give us the best product available with attention to detail. They allow us to choose our own floor plan but give us guidance and expertise to make sure we get what we want. Wouldn't build with any other builder. They are the BEST

Areas Of Satisfaction

Their quality standards are far above other builders - the houses they build are quality through and through

Lead Source

My real estate agent

Additional Comments

Wouldn't build with any other Builder. Best house for the money.

Any Changes?

Not a thing

Recognized Excellence

Mike Kegley, Janet Kegley, James Kegly, Paul Kaumann, Jim Kaumann, and the whole team!

Our family shopped 8+ builders before choosing BOLD. They surpassed our expectations and made building fun and easy. I wouldn't ever think of another builder after working with BOLD.

Areas Of Satisfaction

Family ran business with family members handeling certain process. Each interaction is great.

Lead Source

Stopped by model.

Original Design

There was no existing floor plan. Mike and Janet designed every inch of our home based on our constant feedback.

Sales Knowledge

Janet was critical in the selection process. Janet was amazing to work with and we changed a lot of initial plans based on her input. Her help exceed our expectations and our home turned out perfect!

Construction Quality

Our many friends that have built with other builders have walked through our home and commented on better quality seen throughout their home over their build.

Communication

Janet, Mike, James, Paul and Jim answer and phone call or email within an hour. If their is an issue it is corrected same business day. Blown away after a year in home.

Trust

Same communication 1 year in home as we had before they closed on home and took payment. They pride themselves on incrediable customer service and they receive 6 out of 5 stars from our family.

Warranty

App for computer or iPhone makes it to easy.

Likely To Recommend

Our family shopped 8+ builders before choosing BOLD. They surpassed our expectations and made building fun and easy. I wouldn't ever think of another builder after working with BOLD.

Easier Than Expected

The whole family helped ease the pressure of a 100% custom built home.

Any Changes?

Other than a door placement honestly Nothing!! This is our second built home and by far we love every square inch our custom built home.

Recognized Excellence

Mike, Janet, James, Paul and Jim. They each know their role and the family is incrediable to work with. They all deserve praise.

Lovely home, well made and very pleased. Everyone we dealt with was helpful, kind and informative.They were always accessible and returned phone calls of emails quickly.

Areas For Improvement

None - They told me exactly what they provided, gave me a three ring binder with all the information and answered all my questions.

Areas Of Satisfaction

They were very available for anything I needed and were very good about calling me back.

Lead Source

We had been looking for houses and every time we walked into a B.O.L.D home it was very well built compared to the other homes so we went to B.O.L.D simply because we saw their work and it was really well done.

Any Changes?

Lay more topsoil on the yard.

Recognized Excellence

Janet Kegley! Always there to answer questions, direct them to the right people and friendly to the highest standard.

Communication

We were encouraged to use the online system for questions and comments, but some things were missed or not seen for an extended time, so we just used e-mail, phone, and/or text as our means of best communication

Areas For Improvement

Anything that was not up to our expectation was quickly resolved.

Areas Of Satisfaction

Friendly and courteous staff. Always available and willing to help with whatever question we had. Quality and well built home. It is a beautiful home for our family. Thank you

Additional Comments

This was our first experience building a home. Overall a smooth process from beginning to end. We really felt like we were their number one priority.

Understand Building Process

I understood when it was explained, but have forgotten some of the details. But I know the BOLD people will help answer any question I have

Easier Than Expected

I really had no idea how building a house would go. I had no expectations going in, but have been nothing but blown away with Mike and Janet and the beginning if this process. Thank you for making it great so far.

Customer Suggestion

No

Additional Comments

We are very pleased with the building process this far

Any Changes?

As a first time home builder, I have found a few design things that I would change.

Customer Suggestion

None, great experience at this stage

Areas Of Satisfaction

I was most satisfied with the personal attention.

Lead Source

I heard about The B.O.L.D. Company from the Internet and I had a recommendation from a family member who was one of the subcontractors.

Recognized Excellence

I would like to recognize Janet.

Certainly, having seen the quality of BOLD vs. the quality of the other builders in the area, I have noticed there is quite a difference. So much goes into even what can't be seen; great attention to the infrastructure. We really appreciate the options available to make it nearly maintenance free, and energy star. Thank you all! House designing and building can be so stressful, you guys took that away. Wish you had built our other houses!

Sales Attentiveness

Everyone, Mike, Janet, Jim, James, and Paul are all attentive and spent the time to ensure we thought of everything. They all had great ideas in the design process. I can't wait to see the finished product.

Professional & Organized

Very organized! Love the online application co-construct and the warranty binder. Made the process easy and makes sure nothing falls through the cracks.

Value

Certainly, having seen the quality of BOLD vs. the quality of the other builders in the area, I have noticed there is a difference. Love the options available to make it nearly maintenance free, and energy star.

Customer Suggestion

The only thing and its nothing huge. A binder or perhaps on the website a gallery of pictures of some of the homes built.

Additional Comments

Thank you all! House designing and building can be so stressful, you guys took that away. Wish you had built our other houses!

Budget

The BOLD Team works very hard to help us with decisions to keep costs in line and in budget.

Problem Resolution

They effectively resolve problems / issues and some before they are mentioned.

Value

Yes, even though they are custom, and a bit more pricey then the "mass" builders you get a house that is tailored to you.

Trust

Very much so.

Areas For Improvement

Receiving Documentation, in particular changes in the slections and change orders.

Areas Of Satisfaction

The design and layout of the house

Lead Source

Family member had built with them

Sales Attentiveness

Could not agree more. We were pleasantly surprised at how just passing comments were noted and followed up on with Mike.

Concern For Needs

Not only did Mike seek out to understand our needs, but understood areas of them that we did not realize would affect the process and Mike would proffer alternatives and/or suggestions.

Scope Of Work

And very well laid out in the manner that it would be accomplished in.

Understand Building Process

Completely, and if we were unsure we are confident that if we asked B.O.L.D. would clarify any areas that would be needed to.

Professional & Organized

We believe this through their actions and by what we have heard from their suppliers.

Value

We are very comfortable that we will get a great product at a great price.

Likely To Recommend

Without hesitation.

Customer Suggestion

Not for our needs/concerns, but with an eye to other customers I think that the notebook we get detailing the process and requirements should be converted into an electronic format for those individuals that prefer it that way. The one issue that would be needed though in an electronic format would be changes and the initialing/signing off of which would have to be incorporated into it, (whether through electronic signature confirmation or "old-school" signing manually, converting to PDF and then substituting the revised document/page with the old).

Recognized Excellence

Paul Kauffman