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We experienced Boyer Building Corporation's long-standing reputation of excellence in its superb team of professionals that was involved in our project. Leadership and staff are committed to quality work. All levels of the organization - design, sales, carpentry, project management, and project c... more
I have done business with Dolphin Pool & Spa for many years. I stay with them because they know what they are doing. I have used them for small repairs to a complete pool rebuild and they are my source of pool chemicals, They have a group of knowledgeable staff who know water chemistry who help me m... more
They were professional and completed the project when they said they would. They did an excellent job.
They were quick and got the job done like I expected.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Thatcher Pools & Spas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys