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A nice installation in short time. You could tell these guys had done these jobs many times. They left our kitchen in great shape and passed along some tips to keep my countertops looking nice in the future. My only concern was that the installation crew didn't adhere to there own safety by not w... more
Great work; great team!
We've dealt with Neil Kelley since 1995 and they are just great to deal with.
I thought that the gentlemen that put it in were extremely helpful. I couldn't have asked for better people.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Techie Blog as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys