T.R. Builder is great to work with. They have extremely professional employees and subcontractors, all who provide excellent service. I appreciate their "Can Do" attitude and attention to their customers' needs.
TR delivered a very high quality project. They were punctual in responding to every question or concern. We could not have asked for a higher level of involvement with finishes and other selections. This is a premium level of service and well worth it.
I dealt with other contractors before and so far, TR Builders has been the best. I have other projects I hope we'll be able to get done later.
TR really takes pride in the quality of their homes and they want their customers to be completely satisfied.......and I am! Thank you Rodney!! --Monica V. Collins
TR Construction was reliable and professional. From the beginning discussions of what we wanted, through project completion the office staff and site workers were great to work with. I always felt my questions or concerns were answered quickly and honestly. The initial workup of cost was done well, so there were no additional expenses unless we had asked for them. The on site workers were always courteous and cleaned up after themselves when necessary. We now have a beautiful addition on our house to enjoy. I would not hesitate to use TR Construction for future projects.
TR Construction employees are professional, kindness and friendly. Tiles contractor and employee are good demonstrable, best quality of tiles showing and tiles employee who is the best skilled and sense of humor.
Areas For Improvement - They worked hard to exceed our expectations, actually.
Areas Of Satisfaction - Contrary to what we heard that building a home can sometimes be, we had an all-around pleasant experience.
TR Construction was a quality job from the beginning to the end. The area where I was most satisfied working with TR Construction was with their quality.
Our experience was absolutely fantastic! They are organized, they were there when they said they would be, they do quality work with quality materials, and they have a very fair price.
Client For Life - They are the first company I would go to if I needed anymore work done on my house.
Additional Comments - TR Construction is the best deal because his prices were fair and they did an amazing job. It is the best deal for the long run by far.
TR Construction, Inc. is very professional. They do a great job of helping to guide you through the home construction process. Their contractors are really excellent.
Additional Comments - every job, big or small, that i have needed done to our home by this company has been excellent and worth the money, time, and investment!!!!
Their workmanship and quality is outstanding. If you want a job done right and on time they are the company to use. I am very happy with their work.
We thoroughly enjoyed working with Tony Reed and his crew. They are always courteous and professional, have a keen eye for detail, did their best to keep our project on schedule, and produced a high-quality finished product. We definitely plan to use them again in the future for other home renovation projects.
They have either always been punctual or they have called so I didn't have to wait. If they were caught in traffic, they would make sure I knew how long it would be. I have dealt with people who were hours late and did not bother to call. TR Construction was very tidy in all of their work. While they are working, they keep things cleaned up.
every project has more than met my expections. the crew worked dilligently with excellent craftmenship. trust me if i had the money i would ask them to redo the entire interior and exterior of the home.
TR Construction is a well-organized business that is able to stick to a time-line. The customer service is excellent and the planning process is a breeze! The owners and staff are easy to work with, friendly, and approachable and they use only the highest quality subcontractors. We thoroughly enjoy working with them.
No pressure from any of the staff made it easy to choose them to redo my bathroom. They provided great communication and worked to meet my needs. Always available to answer my questions even after the project was done. It took me forever to make decisions, but they were patient with me and give me all the time I need to be sure of what I wanted. I would work with them again.
Professional & Organized - I was very impressed with the notebook they gave me at the beginning of the job that had all of the information I needed to make my selections and decisions.
Communication - Courtnay in the TR front office was very conscientious about calling me and keeping me informed about every detail.
Areas Of Satisfaction - The cost estimate was very reasonable, they used realistic estimates for all of the allowances, so the final job was completed at the cost I expected. No surprises. The quality of the finished renovation was exceptional.
Lead Source - They did a major renovation for my brother, and he was very pleased with the quality of work and value.
Areas Of Satisfaction - All employees extremely courteous and professional. Great attention to detail. Willing to spend extra time to make sure things were done right. Great tile and electrical subs and an excellent brick mason too!
Additional Comments - I will definitely be going to TR Construction for our next remodeling job.
Areas Of Satisfaction - We were very satisfied from beginning to end. They were very thorough in communicating with us and I appreciated their timeliness.
Additional Comments - They are a great group and they do a great job.
Areas Of Satisfaction - Any issues were dealt with in a timely manner. Not being ignored by the builder.Having Chris on the job site on a daily basis dealing with the subs and not leaving it to the homeowner.The subs were local to the area and made it easy to communicate with them.
Additional Comments - We are very satisfied with our new home that TR built for us!
Areas For Improvement - This was my first experience with construction/remodeling and I felt that TR Construction did a great job. I do not have any short comings to list.
Areas Of Satisfaction - I think one of the most important aspects of TR Construction is that If there was ever a problem or question during our remodel, it was always addressed and solved in a timely manner. I also liked the fact that they were willing to work within my budget and use cost-saving ideas to help keep cost lower to me, but still include quality work.
Areas Of Satisfaction - I am happy with the overall product and their attention to detail. They had open minded approach in trying to satisfy what we wanted to do and they had suggestions for how to possibly do it better. I thought they did a good job, and had lots of creative ideas. I appreciated them working with us throughout the project to come up with good product.
Areas Of Satisfaction - I was most pleased with their ability to design on the fly and offer different architectural features and ideas.
Additional Comments - They are always our go to people. I have recommend them to numerous friends and neighbors.
Areas Of Satisfaction - Tony, his staff and all the construction workers were very professional and addressed any concerns we had in a timely manner. We are very happy with the results of this project.
Additional Comments - My husband and I are completely satisfied with TR Construction and would highly recommend them to anyone who is thinking about doing a construction project.
Areas For Improvement - None. Excellent experience all the way around.
Additional Comments - TR Construction was a pleasure to work with from initial meeting to project conclusion. Where one often hears horror stories regarding regarding working with contractors for major renovation projects, we had NONE.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of T.R. Builder, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys