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They value their customers completely.
friendly considerate staff and installers, knowledge and ability to accommedate the customers concerns and apply the proper remedy. all in all good job we are very happy with the work
Mike was great. Worked with our schedule and crew was great. I can't think of how they could have done anything better.
It's excellent home however, if i had to make changes it would be, the back building is on a slope, and I do favor flat properties. The garage could be a little bigger. The paint color is beautiful, but it's the lowest quality and I feel we could've upgraded it a little bit.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sunmar Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys