Fantastic quality work performed by everyone on the job.
You get what you pay for.
They are very easy to work with; they do excellent work. They are always on time and are very responsive to your ideas and needs.
The company showed up when they said they would and they did what they said they would do.
Steppen & Spaulding were very professional. Dan kept me informed throughout the whole process. They kept very close to their planned timeline and let me know the reason if anything varied. At the end of the day the work area was always cleaned up.
Having worked with other contractors, they were by far the best to work with and Our enclosed porch is awesome from roof to floor.
They were very thorough and professional.
All phases were conducted in a timely manner, and they were easy to work with
Steppen & Spaulding preformed a major remodel on our home in Ocala, Florida -- while we were still located in Southern California. This is a top-notched team that stood heads and shoulders above the other 10 general contractors we interviewed. We were very fortunate that they were available when we needed the work done -- if we have any construction needs in the future, we would not hesitate to secure Steppen & Spaulding's services again!
Excellent job, very neat.
Mr. Spalding is very easy to work with and the quality of work performed is excellent.
High quality workmanship
They did a great job. I didn't have any problems. If I ever build something I will use them again.
Professional and willing to listen.
Dan Spaulding worked with my schedule to meet me at my property. He showed up on time and was professional and highly knowledgable. I felt at ease and he made sure I understood everything and answered all my questions as if I was talking to an old friend... I would give Stephen and Spaulding 5 stars... Great communication and quality of work. - Shane Wooten
Dan and Thomas are a treasure to the community. You can tell they have been doing this for a few years. Dan took my ideas and added/subtracted to them for a great finished project. They use local subcontractors, which I liked. Thomas and his crew were consistent and creative in how to get ideas from paper to reality. Easy to work with and timely.
Areas Of Satisfaction - Make you feel at ease. Deliver a quality product. Easy to work with. Dependable.
They were professional and offered great service. I would love to have them back again in the future for updates.
When we were knew we were putting an addition on for my sister, we knew that there was a lot of craziness out there. There's a lot of contractors that are less than reputable and also a number of contractors who while they may try to be reasonable, come up less communicative, or less professional and communication is a big thing for all of us. The fact is that Steppen and Spaulding is accurate, easy to work with, and whatever we needed doing, even if it wasn't in our original plans, they were very patient, accepting. I truly would recommend them and if we have anything else to do in the house, I wouldn't hesitate to call back Dan, Tom, or Travis. Everyone that came here to work was not only professional but cared about the quality of their work and when you are building an addition on your house that you expect to live in the rest of you life, that means a lot!
Value - They were the first estimate we got back in March and we actually didn't go through with this until late in the fall but they were very accurate on what they believed would be the cost. We told the what we wanted and he estimated it correctly. I know they have a reputation for being the highest contractor. Our neighbor has been trying to get into their subcontracting crew. Their reputation may or may not be accurate because they include everything in the estimate. All the things that were put into play were things that were accounted for in the estimate and that the others did not include. I think the reputation of being the most expensive is because they look at anything that could happen and the fact that they are that thorough shouldn't be taken against them.
They were very professional. They did a good job at a fair price.
They are excellent. Recommend them highly
They were very good and very helpful!
Fantastic custom builders! They did a lot of custom stuff and it was all remarkable.
I was very pleased with their workmanship and quality of work. They did really well.
Dan and Thomas have done a fantastic job on multiple project for me and my family, ranging from new construction and extensive remodeling on both residential and commercial. In our area they are the best!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Steppen & Spaulding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys