The entire process was seamless. Top to bottom the team is a wonderful group who kept us informed every step of the way and responded quickly to any questions/issues.
We have found Stateson Homes to be delightful to work with as they created our wonderful Westhill home for us. We’ve been living here for about a month and are appreciating the quality workmanship and attention to detail in both the house and the development. We have especially appreciated working with Denny, the sales manager, and Connor and Caden, our project managers, each of whom has been respectful, cooperative, and anxious to make things right.
Generally, I am very happy with all of the services provided and how quickly they responded to me.
The sales person Todd and project manager Tristan were great to work with but the subs that were used did some things that were not good and aggravating. I will say Tristan was on top of most things as well and he did a good job for us. It's not that I wouldn't recommend Stateson but I would caution someone to keep an eye on the subs if possible.
Experience, patience and enthusiasm every step of the way: Todd Kidder
From beginning to end, the service was top-notch and very friendly.
Nice craftsmanship, attention to detail and quality materials
If even the smallest part of you is considering building with Stateson Homes, absolutely call them! From start to finish they’re hands-down the BEST! My home is even better than I imagined it would be. Building does not have to be stressful, and these folks know what they are doing to ensure that!
I'd recommend anyone looking for a new build in the $300k-$500k range to consider Stateson as a builder. They completed my home quickly without sacrificing quality. If you are clear about what you what in your home from design, to interior finishes, then I am confident Stateson will deliver.
High quality and friendly staff. We were walked through the whole process meticulously with surprises.
The Stateson team made our build process incredibly enjoyable. They provided constant updates, offered a wide range of finishes, and were incredibly friendly, from the sales manager to the design center and project manager. Even after closing, we felt supported because they all stayed in touch. Having a warranty also put our minds at ease. Thank you for making the process of building our first home so seamless. Highly recommend working with Denny Evans.
Better follow up on HOA questions. This was my biggest issue when I signed the contract, my main question was who owns the retaining wall. It took me in JUNE to asked a new neighbor, who happed to be on the board to get the ball rolling. To my disappointment found out the I own the retaining wall. The was using the survey that Stateson had done.
Also, driveways should be tested that vehicles do not drag. On my walk thur 2 days before closing found that I could not use my driveway. It is very inconvenient to have to carry stuff from the street. I had plan to pull right into my garage to un pack my car.
One big negative is that you do not finish out and paint the garage. It makes the house look incomplete.
Although I am very satisfied, when I compare my build to other more recent in the last year, it appears that I may not have been offered some of the options, e.g. screened porch, that others have.
My experience was overall amazing.
Every quality complaint we had, all pretty small, were adequately addressed by Brenda Holmandollar and John Snow.
We would definitely recommend station above any other builder we looked at in the area; quality workmanship and an excellent, professional team.
Great quality home and friendly staff.
The finished product is just as it was presented during the decision process. No surprises.
The Customer Service from our first meeting to the end of first year punch list the people were friendly, gracious and fully responsive to our concerns.
Recommended to our daughter who is building now.
When Justin came out for the 300 Day warranty walk I made a list of issues. One was my trees in the back and one tree dief. He said they will replace any dead trees. The trees they planter last fall by the street is dead as a doornail. Also Tristan said hé will redo my grass in the back. Now hé pretenderen we never had that conversation. But my Neighbor was witness to it. My bathroom glansspoelmiddel still doesnt close. My Floor is making sqeaking noises now on one side.
The whole process was great! From Denny the sales Manager that helped us when we first came to look around, all the way to Connor & Caden on the construction side of things. The communication was phenomenal and all our questions got answered promptly!
Sales team through post sales follow up have been excellent to work with throughout the process.
We purchased long distance and the sales representative, Denny, made the process so smooth for us to do long distance. When we arrived, we were pleased with the work that had been done.
While the house itself (clearly critical) was well built and to our specifications, most everything on the "edges" was and remains a problem. Some examples...we have been here 4 weeks and do not have a mailbox, our GloFiber cable is still in the grass, we cannot pay our HOA dues because someone didn't let the HOA know we've moved in, our backyard is not being maintained, it's a complete pain to get AudioTronics to come out, etc. Many of these things are not Stateson issues per se, but your partners are pretty awful and it reflects on Stateson and has soured our opinion of your company. Whomever is choosing partners needs to strengthen relationships and make it a priority for these partners to make the experience easier on the customers.