This question has a complex answer to to challenges with the infrastructure that wasn’t established during the development phase. We chose Stateson to build our home based on the reputation of your company. The initial phase of tge sale and chosing the lot and amenities was enjoyable and handled professionally. The building phase coordinated with Brandon and Caden was handled with care and consoderation to our needs. When minor issues were identifed Brandon and Caden were responsive snd attended to detail. The mortgage process and move in process presented major challenges. The individuals mortgage lenders were professional however their process was uncoordinated and several calculation mistakes were made including telling us we needed 13,000 more than the final amount stated 1 hour before closing.

Two weeks before closing we we informed about major infrastructure changes with utilities to include trash, mail and internet access. To date the internet challenge has not been resolved whivh impacts a number of daily operations. A major impact was a medical emergency involving my daughter who has acseixure disorder and wasntvable to access us through the Slexa app and thevrescue squad was delayed due to the addresses not being in the ststem correctly.

I will give Stateson grace on the infrastructure challenges but with the number of communities Stateson has built these errors should have been identified and corrected months before we broke ground on our lot.

The buying process was good. The build quality of the homes is what is expected of lowest bidder subcontractors. The build quality is what we would expect from a much lower price point.

Quality of the build was great, but miscommunication and incorrect information made it feel like this was Stateson’s first development when we know it’s not.

Excellent Team to work with from our Sales Rep. Brenda to our project manager John and his assistant Marshall -- great to work with and very responsive.

Everyone was very responsive to your wants and needs. Very professional.

Overall, we love the home and we love the area and would recommend this neighborhood

The entire process was seamless. Top to bottom the team is a wonderful group who kept us informed every step of the way and responded quickly to any questions/issues.

We have found Stateson Homes to be delightful to work with as they created our wonderful Westhill home for us. We’ve been living here for about a month and are appreciating the quality workmanship and attention to detail in both the house and the development. We have especially appreciated working with Denny, the sales manager, and Connor and Caden, our project managers, each of whom has been respectful, cooperative, and anxious to make things right.

Generally, I am very happy with all of the services provided and how quickly they responded to me.

The sales person Todd and project manager Tristan were great to work with but the subs that were used did some things that were not good and aggravating. I will say Tristan was on top of most things as well and he did a good job for us. It's not that I wouldn't recommend Stateson but I would caution someone to keep an eye on the subs if possible.

Experience, patience and enthusiasm every step of the way: Todd Kidder

From beginning to end, the service was top-notch and very friendly.

Nice craftsmanship, attention to detail and quality materials

If even the smallest part of you is considering building with Stateson Homes, absolutely call them! From start to finish they’re hands-down the BEST! My home is even better than I imagined it would be. Building does not have to be stressful, and these folks know what they are doing to ensure that!

I'd recommend anyone looking for a new build in the $300k-$500k range to consider Stateson as a builder. They completed my home quickly without sacrificing quality. If you are clear about what you what in your home from design, to interior finishes, then I am confident Stateson will deliver.

High quality and friendly staff. We were walked through the whole process meticulously with surprises.

The Stateson team made our build process incredibly enjoyable. They provided constant updates, offered a wide range of finishes, and were incredibly friendly, from the sales manager to the design center and project manager. Even after closing, we felt supported because they all stayed in touch. Having a warranty also put our minds at ease. Thank you for making the process of building our first home so seamless. Highly recommend working with Denny Evans.

Better follow up on HOA questions. This was my biggest issue when I signed the contract, my main question was who owns the retaining wall. It took me in JUNE to asked a new neighbor, who happed to be on the board to get the ball rolling. To my disappointment found out the I own the retaining wall. The was using the survey that Stateson had done.

Also, driveways should be tested that vehicles do not drag. On my walk thur 2 days before closing found that I could not use my driveway. It is very inconvenient to have to carry stuff from the street. I had plan to pull right into my garage to un pack my car.

One big negative is that you do not finish out and paint the garage. It makes the house look incomplete.

Although I am very satisfied, when I compare my build to other more recent in the last year, it appears that I may not have been offered some of the options, e.g. screened porch, that others have.

My experience was overall amazing.

Every quality complaint we had, all pretty small, were adequately addressed by Brenda Holmandollar and John Snow.

We would definitely recommend station above any other builder we looked at in the area; quality workmanship and an excellent, professional team.

Great quality home and friendly staff.

The finished product is just as it was presented during the decision process. No surprises.

The Customer Service from our first meeting to the end of first year punch list the people were friendly, gracious and fully responsive to our concerns.