I love my new home but I am dealing with a large number of ant infestations. I have had to call Orkin to come today and I will complete your survey in the future. LD.

I think so. Build quality and delivery time seem good. The app experience could be better for getting build updates but the house came together so quickly it wasn't much of an issue.

Be cautious.

Stateson Homes was a pleasure to work with and built a high quality home for me. I particularly like the guarantees they offer and the "after the sale" follow ups.

The service is fantastic. I am very pleased and satisfied with all that they offer.

The only concern I have is the materials that were used in the home could have been better quality. The paint, doors, and wood are not the best quality.

It has truly been a pleasure for me to deal with staff at Stateson Homes. Especially since I have lived in another state during the building process, I appreciate your staff talking with my daughter & son-in-law Jenny & Jeff Orzolek. When I’ve had concerns, John has responded as soon as he could & made sure everything was taken care of by coming by or sending Evan. From the very beginning with Denny, all of you have been so pleasant & accommodating. I appreciate all of you!

Sales Manager

Sales Manager - I worked with Denny Evans on the contract & initial details. He was extremely helpful & a pleasure to work with.

Design Center Consultant

Design Center Consultant - Jade, my Design Center consultant, was so knowledgeable & made good suggestions. She was helpful in every way possible. I thoroughly enjoyed working with her.

I think it has been a great experience. There have been a few negatives. I have only owned the home for just over a week now. It was a 5-month turnaround. I think the paint quality could have been better on the interior of the house with the final finished product. I know there were a lot of people in the house at one time, but overall, I think the overall care of the house could have been better. There were some scratches here and there. For it to be a brand new home, I felt that there would have been more care involved with the overall finished quality. To be buying a brand new home, I am a little disappointed on that end, but overall, it was okay.

We would recommend building with Stateson. They are professional, helpful and knowledgeable. We were always kept updated and everyone was friendly.

Overall we had a good experience so yes we would recommend Stateson to a friend.

I would not recommend to a friend.

They were at least as professional and trustworthy as you would expect a homebuilder to be. When there are some bad builders all around the area, Stateson is one to go with definitely. The competition may not be that tough with a certain "other" large builder in the area being pretty trashy, but Stateson did go above and beyond on multiple occasions. I hope that they get some more subdivsions in the area because they could do some really great work in the most desirable areas.

Deciding Factors

Deciding Factors - I was not looking to build a home, however this was the best option to have the options I would like. I am looking forward to the amenities Westhill offers.

I would highly recommend Stateson Homes to everyone. They provided great customer service and were very attentive and detailed, which I appreciated.

I was hesitant to go with new construction when I moved to Blacksburg given I would have to go into temporary housing/I have heard horror stories about delays, but I am happy I chose Stateson - the entire process was smooth and transparent. There were no delays and I enjoyed the weekly updates once the house was under construction. I am extremely happy with my house in all regards!!!

Awesome experience from beginning to end

One year warranty items were submitted 30 days ago with no answer. I called this to their attention with no reply!

Sales Manager

Sales Manager - Alex is very knowledgeable very personable and he has been patient and responsive when we have had questions.

My wife, Jena, and I, Robert Smart, are very pleased with our new home. Brenda Helmandollar and John Snow were very personable and professional. A few minor things need to be done, such as final coat of paint on the front door, otherwise the house is completed to our satisfaction pending discoveries as we settle in. The Stateson Team has been remarkable to accomplish so much in such a short time.
Respectfully, Bob Smart

Overall Stateson builds a good home.

Reliable, easy to work with, they stay on schedule, they communicate well, especially with weekly updates when we were living in Orlando while it was being built

All involved were very professional

All the representatives that we talked with have been really helpful. This is the first time we've built a home. For 48 years, we lived in the same house. They've been very patient and helpful.

Sales Manager

Sales Manager - Very understanding of our questions, and addressed our concerns.

Design Center

Design Center - I was very happy with the amount of selections we had.

Yes, we have been extremely happy with our decision to purchase from Stateson Homes. Their quality of construction and commitment to service after the sale has been second to none.

They rushed too much when building the home.

The entire process from touring the model through final inspection, we found the team; Brenda, Anthony and John to be thorough, knowledgeable and ready to help and address any concerns. In addition, the construction scheduling was most impressive.

The team is excellent and on time finishing the work. There were some weather conditions, but I have no complaints with the timelines.

Stateson Homes has been great through the whole process from buying the home to any repairs that has needed to be done. They have been really great.

The building of our home when working with Tristan and Luke was great, they stayed in touch and kept us up to date. Now that the house has settled and issues have arose, I will not be referring stateston as a contractor to build homes. Our home was not built with thought or care. It was thrown up to gain a dollar. Our shower in the master has been worked on over 7 times now and is still not correct. The last guy that was sent laid tile over tile. The carelessness of the contractors that have come into my home is absolutely absurd. I honestly feel I need to hire my own inspectors and contractors because of the lack of care for my home by stateson. The amount of money we spend on these homes don't justify the work.

Definitely will. Everyone was amazing from the moment we met. They took us on tours of some model homes and walked us through the whole process effortlessly. We made our decision to buy and never looked back. We can't wait to move into our new home. Many thanks to Todd for all he did for us.

We had a terrific experience buying our new Stateson Home! From Sales, through design and construction, the process was professional and informative. The team made it easy to progress from brainstorming to closing. Our home was completed as promised/on time, and we are very happy with the quality of the construction. Thank you Stateson Homes for a great home and also a great buying experience!

They have great customer service.

It is my pleasure to recommend Stateson Homes to friends, family members and anyone interested in purchasing quality homes.

Overall good experience. Actual build time was as accurate and as promised. Their communication was very clear.

Additional Comments

Additional Comments - Working with the team at Stateson Homes was warm and welcoming. They were always happy to answer questions.

I have already recommended this company and will continue to do so.

We had a great experience.

My Stateson house has made me extremely pleased.

Todd,Luke and the team kept me informed throughout the entire process.

Recommended

Sales Manager

Sales Manager - Bryan has been awesome! He has been great with communication and professional in every way.

The process was so easy. The were very customer service friendly. They were on time. I have nothing bad to say about Stateson Homes.

Sales Manager

Sales Manager - Alex is wonderful, very knowledgeable and great customer service

Additional Comments

Additional Comments - They are very professional. They operate very calculated. They explained that they order all building materials before they break ground and build so that it will not be a delay. I had no delays. I had an apartment lease so I was worried about there being a delay. They were informative. They emailed me every single week during the building process to update me on the progress. I never had to ask any questions because they were very proactive about giving me information. I never had any questions or concerns. It was wonderful.

Sales Manager

Sales Manager - Alex is wonderful! Amazing customer service, attentive to customer needs, informative, professional!!

Project Manager

Project Manager - Justin and Luke were fantastic to work with! They both went above and beyond to ensure I was informed every step of the construction process.

Sales Manager

Sales Manager - Alex is very knowledgeable, friendly, and always ready and willing to answer all of our questions! He has been amazing with our family!

Stateson Homes went above and beyond to ensure that things were as seamless as possible and easy for my wife and me.

Additional Comments

Additional Comments - We can't imagine choosing another company to build a home. It was a great experience, and though it seemed daunting at the beginning, they made it as easy and smooth as possible. They responded quickly and effectively to any issues that arose throughout the build.

This is our second purchase with Stateson Homes. So we definitely would recommend them. However, we do think Stateson should consider offering more options for interior design, including accent walls and kitchen upgrades / additional cabinets etc.

Sales Manager

Sales Manager - Karen does such a great job! She is prompt in responses, and helps guide through the decision making process very professionally. Love the energy and enthusiasm to sell but also to make sure the buyer is getting what they need and desire!

Additional Comments

Additional Comments - We love building with Stateson! :)

Because the entire process, from start to finish, was very easy I would recommend to a friend.

The service I got from the manager and project manager has been outstanding.

The model selection and choice of upgrades was very good.

Yes We would recommend Stateson Homes based on our experience to date!

Overall quality is very high. The atmosphere in the neighborhood and the people who live there are outstanding. The HOA is not yet controlled by the owners, which can be a drag.