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Any employees having direct customer contact have been instructed to adhere to CDC guidelines including use of Personal Protective Equipment such as gloves and masks.
I met with several contractors to find a solution for a patio cover; the situation was complicated due to the existing roof structure. Other contractors' bids were not only high, but involved major structural changes to the roof. So Co Sun came up with an innovative and cost effective way to beautifully cover my patio; I'm very pleased with the result.
Punctual, reliable, no hidden agenda, and quality work. Always helpful and kind staff.
Our pergola is beautiful...way better than we had ever dreamed of. All workers were friendly, and they really cared about the end product. Everything had to be perfect. I can't say a single thing that they could have done better. We were amazed, and are enjoying it so much!!
They arrived on time, kept the area tidy and were very professional in their dealings with us. Our patio cover is lovely and we have received many compliments on it.
Recognized Excellence - All the guys were great especially Ryan Olaeta
Recognized Excellence - Elizabeth from the office is very kind and professional.
Areas Of Satisfaction - They met my expectations at every point. Elizabeth was great, she exceeded my expectations. Everybody gets a 5.
I think after our shade was delayed for several weeks, what ever the reason was, I think if you still wanted our business and business of our family and friends, a small discount should have been made.
Sonoma County Sunrooms is a very good company to work with.
Yes, certainly would recommend.
Patio cover and decking look great! Can’t wait to spend the summer in our backyard!
I've used Sonoma County Sunrooms two times. We were extremely happy with the product, service, and quality of installation both times. They were quick and clean. We absolutely loved the product.
It was done in a very timely manner and they always cleaned up after themselves. I had to have a fan put in later on and they came back and put it in with no problem. I was very pleased with their services!
We are very happy with our patio cover.
Recognized Excellence - I would recognize everyone I talked too and everyone that worked on the site. They were very good and very professional.
The customer service was great! Very accessible and answered all questions.
They were great.
Everything still works and looks fine!
Sonoma County Sunrooms are wonderful people to work with. The employees of Sonoma County Sunrooms do not pressure you into getting something, and they make sure you get what you are looking for.
They are highly reputable, customer oriented, they make sure that you are totally pleased with what you got and the work they did, and they deliver on time.
Wish I could give more that 5 stars! Complete satisfaction & excellent in every way. Thank you.
The whole team was very nice to work with. I would recommend Sonoma County Sunrooms to everyone.
Getting started on this project was so easy when working with Paul. The persons working at the office are also so nice and friendly. The crew that the company has doing the work on the sunroom were great people, knowledgeable, worked hard and did a great job.
I had a custom built deck cover built by SOCO Sunrooms last November 2017. I was more than thrilled with the work. Daniel was very professional throughout the entire job and very attentive to any changes I might want. Jenny at the office was delightful to talk with and continued to check with me throughout the following year to make sure I was satisfied with everything after the rains. I can definitely highly recommend this wonderful company!
Sonoma County Sunrooms was very helpful for me when I was trying to find my replacement parts and get it applied to my existing awning. He also helped me secure it for the weatherproofing I already had on hand, he went above and beyond what was expected of him for the particular job. He did not charge me any extra for the little bit he did for weatherizing it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SoCoSun Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys