Austin and his team do a professional and good job....I would like to request him for each further jobs
Additional Comments - Jordan and Austin are pretty awesome:). Also, love the stone foundations for my pergola posts.
Very good service, but quite expensive for the work done
Trustworthy, Professional, Quality of work .. that is just a couple of the things that we absolutely love about Signature Homes.
Additional Comments - I am set up for another appointment with Mr. Jared Maclain. I think that he is first rate.
They were very prompt on setting up appointment. Did a great job on my service.
Additional Comments - Outstanding service and value. Professional, timely, friendly - perfect!
Additional Comments - Signature Home Services has exceeded my expectations! They have been wonderful and I plan on using them in the future.
Scheduling the work and getting estimates was very prompt. They showed up on time and completed the work much to my satisfaction. I have used this service twice and plan to use them again. Glad to have found a company I can rely on and trust.
Quality Of Workmanship - Jordan was amazing. On time and got the job done in record time. Super friendly and helpful. I would request him specifically again when i have a need.
Initial Call - Quick responses and helpful.
Process Communication - They have always been super responsive.
Feedback - Always a positive experience.
The work done was good, but the cost is too expensive. Charging $125 an hour is excessive. Othe handyman services are charging $75 to $85 an hour. Time spent to travel to get parts is at 1/2 the hourly rate.
A little pricey.
Quality Of Workmanship - Jordan did a great job.
Feedback - This was my first time using your company and from the first call to Austin coming to my home on time, everyone was friendly, helpful, and professional. The job was done in record time and to my satisfaction.
Additional Comments - I will be keeping the name of your company in my files and you will be the first that I will call. I could not believe that within one day I was given an appointment time and wonderful young man to do the repair! The lady who took my call was detailed oriented and got back in touch with me in record time as well.
Additional Comments - Jared did a fantastic job with the duct cleaning and was extremely thorough. Would definitely use this handyman service again!
David was very efficient and knowledgeable
Quality Of Workmanship - Awesome. He knew what he was doing
Professionalism - Service Technician - Amazing. Best customer service
Initial Call - Kelly is extremely professional. Answered all my qustions and I could hear the small in her voice.
Mike was nice, did a good job removing all 5 faucets. But then was terrible upon the reinstall. I had to fix 3 of the 5 faucets myself the next day.
Additional Comments - Very, very pleased with the young man who came to our home - hes been there twice. Excellent hard worker - hope he will be available to us through the program we signed up for. We really appreciate his effort.
Additional Comments - I was pleasantly surprised with my experience and liked Mike, he was very conscientious& capable
Feedback - Better than using an ad hoc handyman that you can never find again if there’s a problem
Additional Comments - Mike is professional and very knowledgeable !!!
Quality work started and completed in one day. Professionals put down protective material to protect flooring, counters and furniture and did an excellent job cleaning everything up.
Additional Comments - Mike was great - definitely want to work with him on future projects.
Great service. The service representative had good customer service skills and did a great job. I will be using Signature Home Service again.
Quality Of Workmanship - This was a tuff spot to correct .. great job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Signature Home Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys