Friendly staff - willing to go the extra mile to assure customer satisfaction! Kelly Russell fielded my request for a special order storm door and made it happen. Great customer service!
Quality Of Workmanship - Jordan is superb! Fantastic attention to detail and very personable.
Process Communication - Really appreciate the text messages keeping me informed on on ordering and delivery of our special order storm door. Thanks Kelly!
The team was very helpful every step of the way, and address any concerns I had with professionalism and efficiency
Very good quality work with a friendly attitude. Yes I would recommend Jordan to anyone as he is quick and efficient and knows what he is doing.
Quality Of Workmanship - Very good.
I found Signature Home Services great to work with
Professionalism - Service Technician - Jordan was professional and great to work with
Feedback - I had the work done the week before the severe cold weather. The week of the weather, they reached out and ask if we needed any assistance that they had emergency crews working for broken pipes etc. I thought that was great
Additional Comments - I was very pleased with the overall experience.
Additional Comments - Jordan is good at what he does, and he’s also hilarious.
The personal service with Signature Home is excellent.
Feedback - I appreciate the personal service I get with Signature Home, and I don’t think there is anything Jordan can’t do!
On time, below quoted cost, cleaned up......excellent
Professional and personal customer service stands out. It felt like communicating with someone I knew vs the normal impersonal. Timely contact and assigned handyman that had expertise in each need. I’ve used this service multiple times.
Feedback - The office staff were pleasant and very professional. Our service technician, Jordan, was always on time and kept us informed throughout our project. We are very pleased with the work done on our home.
Quality Of Workmanship - great Job
Professionalism - Service Technician - On time and very professional i like him
Initial Call - very good
Process Communication - he ex-plain every thank to me
Feedback - I have always did my own repair around the house .But i got old and can't do all the repairs i need to do. It good to know i can get good service from Signature Home Service when i need them.
Additional Comments - I hope I get the same person on my next project
Work was done as committed, at the committed price, quality was top-notch.
I have had the problems that were fixed supposedly fixed in the past. But the issues were never resolved until Jordan worked on them. Fantistic work!
Feedback - Excellent job!
Signature Home Services contractors were all certified, very polite, and provided high quality workmanship.
Additional Comments - Using this company was a GREAT CHOICE!!
I think the cost was a little expensive for the work done.
I am always pleased with the service, but the handyman services are expensive.
Feedback - Great Work. Professional. Friendly. I’d highly recommend!
We had a great experience with Signature. They were professional and I felt comfortable with them in my home .
Quality Of Workmanship - We are very happy with the quality workmanship. Every worker that came in was clearly skilled and gave us confidence.
Professionalism - Service Technician - Absolutely agree
Professionalism - Service Technician - Jordan was amazing...answered all of my questions and got everything done plus more!
Working with Signature HS was a very satisfying experience. Reasonable, transparent, honest price
Super quick response, text and phone notices and follow up. On time. Very pleased.
Quality Of Workmanship - Perfect work.
Professionalism - Service Technician - Absolutely the pinnacle of professionalism. Hard to find these days.
Initial Call - Very easy to engage this firm.
Process Communication - Text, phone, email followup. Perfect.
Feedback - Wish ALL companies worked this well. I hope they treat their people well.
Additional Comments - Great experience. Hard to find professionalism anymore. Hope they treat their employees well, so they stick around.
Feedback - The people from Signature Home Services are very professional with their scheduling and work ethics. They are always on time and with detail, they keep you constantly informed of progress. I have used Signature Home Services in the past and will use them again in the future. I highly recommend this company/service.
Additional Comments - Excellent service!
I will highly recommend your company to my friends and family!
Quality Of Workmanship - The young men were polite and did an excellent job on repair of door frame. I will recommend them to my friends!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Signature Home Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys