The personal service with Signature Home is excellent.
Feedback - I appreciate the personal service I get with Signature Home, and I don’t think there is anything Jordan can’t do!
On time, below quoted cost, cleaned up......excellent
Professional and personal customer service stands out. It felt like communicating with someone I knew vs the normal impersonal. Timely contact and assigned handyman that had expertise in each need. I’ve used this service multiple times.
Feedback - The office staff were pleasant and very professional. Our service technician, Jordan, was always on time and kept us informed throughout our project. We are very pleased with the work done on our home.
Quality Of Workmanship - great Job
Professionalism - Service Technician - On time and very professional i like him
Initial Call - very good
Process Communication - he ex-plain every thank to me
Feedback - I have always did my own repair around the house .But i got old and can't do all the repairs i need to do. It good to know i can get good service from Signature Home Service when i need them.
Additional Comments - I hope I get the same person on my next project
Work was done as committed, at the committed price, quality was top-notch.
I have had the problems that were fixed supposedly fixed in the past. But the issues were never resolved until Jordan worked on them. Fantistic work!
Feedback - Excellent job!
Signature Home Services contractors were all certified, very polite, and provided high quality workmanship.
Additional Comments - Using this company was a GREAT CHOICE!!
I think the cost was a little expensive for the work done.
I am always pleased with the service, but the handyman services are expensive.
Feedback - Great Work. Professional. Friendly. I’d highly recommend!
We had a great experience with Signature. They were professional and I felt comfortable with them in my home .
Quality Of Workmanship - We are very happy with the quality workmanship. Every worker that came in was clearly skilled and gave us confidence.
Professionalism - Service Technician - Absolutely agree
Professionalism - Service Technician - Jordan was amazing...answered all of my questions and got everything done plus more!
Working with Signature HS was a very satisfying experience. Reasonable, transparent, honest price
Super quick response, text and phone notices and follow up. On time. Very pleased.
Quality Of Workmanship - Perfect work.
Professionalism - Service Technician - Absolutely the pinnacle of professionalism. Hard to find these days.
Initial Call - Very easy to engage this firm.
Process Communication - Text, phone, email followup. Perfect.
Feedback - Wish ALL companies worked this well. I hope they treat their people well.
Additional Comments - Great experience. Hard to find professionalism anymore. Hope they treat their employees well, so they stick around.
Feedback - The people from Signature Home Services are very professional with their scheduling and work ethics. They are always on time and with detail, they keep you constantly informed of progress. I have used Signature Home Services in the past and will use them again in the future. I highly recommend this company/service.
Additional Comments - Excellent service!
I will highly recommend your company to my friends and family!
Quality Of Workmanship - The young men were polite and did an excellent job on repair of door frame. I will recommend them to my friends!
Areas Of Satisfaction - The design is amazing and working with Rob on getting the island sized right made a huge difference. We love that the support beam in the ceiling was hidden. It makes the room incredibly open.
Additional Comments - Signature did a great job managing this project through a pandemic. We were really worried when the shutdowns happened that we wouldn't get it done. But they took great care of cleanliness and sanitation along with limiting access to the job site to the minimum number of people. We never felt unsafe or at risk. Given the unprecedented and ever-changing circumstances, we appreciate how they navigated a difficult situation.
The gentleman sent to our home to perform handyman repairs was highly skilled, worked fast, efficiently, and we are totally happy to recommend Signature Home Services We will definitely utilize their services in the future as the need arises.
Professionalism - Service Technician - Our compliments to the service technician !!
Prompt and professional.
Quality Of Workmanship - They did a good job. We had one issue but they were quick to respond and correct the issue.
Initial Call - They sent a picture with a small bio of the individual who would do the job. Nice touch!
Feedback - I used Signature Home Services twice in August and both times from Kelly who took the call to Jordan and another gentlemen who came out I found them to be professional, courteous and on time. Both times they took care of the job I had in a very efficient manner.
Jordan was great to work work with...very knowledgeable.....I'd recommend him.
Quality Of Workmanship - His project with two ursine doors was complicated. His first solution did not work. I called him again, said he needed a new solution, and he found one, and it worked prrefectly...no charge for the second visit.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Signature Home Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys