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The management who created the estimate and guaranteed the work did as advertised. The crew went above and beyond to improve my drainage system. They did an outstanding job. They left the place clean and completed on time.
They were very professional, very courteous, cleaned up, and was timely in their work.
Theo and David did an amazing job on repainting interior of my house under very difficult condition (i.e. house was furnished). They moved stuff away from walls and moved items back. They showed up early and worked late, also managed to keep area clean.
They were very professional and courteous.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Safe Top Roofing & Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys